Bestwood Lodge Hotel, Exclusive Hire

Beautiful hotel, so cosy and inviting. Lovely log fire. All facilities were lovely and clean. Bar food was fresh, lovely, and good value for money. The man on reception (didn't get his name) was lovely, helpful, friendly, welcoming, and couldn't do enough for us.

The hotel is situated in a park. Rooms have good views of the park. Thats the best i can say. There are no lifts and as somebody with a temporary impairment it was hard to make it up o to the first floor My room was still dirty from maintenance work in the bathroom, the wardrobe had stained towels left in it, the connecting door was kicked in, and the wall paper was falling off the ceiling. Oh and there was no TV remote and only a single power point. At breakfast no tables were set and we had to scrounge cutlery, breakfast was low quality. I'm glad it was a works stay and not a holiday stay.

I stay in hotels every week on buisness and always leave the most honest reviews I can. Firstly the staff were friendly and extremely helpful and greeted me with a smile which means a lot. The parking is fine loads of room The location is amazing and has lovely views The room is basic but was clean and did come with all the amenities I needed The hotel itself is in need of a makeover but no doubt would cost a great deal as it's a big beautiful old building. The only negative i have is the dining room and the food. It was very cold while i was waiting for my food and I could smell damp and a dirty smell coming from somewhere. When the food arrived it was nice but the chicken was very dry although the salad and chips were fresh. The dirty damp smell was overwhelming and did put me off the food a bit. Apart from that a nice stay but to summarise... Hotel needs work structurally Old damp smells need addressing especially in dining areas and customers need to feel warm in the dining area A big thanks to the staff they were amazing though.