My room was clean and tidy but slightly dated.!!but perfectly okay. Staff was helpful and friendly. Cardiff bay is only 5 minutes walk away and town centre 10 minutes walk away. I would come back to this hotel again

My favourite hotel, we go back every year. Joined their reward club last year, was a bit disappointed not to be told that I could earn points in the restaurant until after I’d paid. Also, reception did nothing about someone blocking the accessible entrance with his car so I couldn’t get mine outside to load our luggage when we were leaving. Just more not our problem people, unfortunately. So as long as you don’t want any help, it’s a great hotel!

Really nice room with a sofa and TV. Nice bathroom. 2 chairs and a table for card games. Nice housekeeping staff gave us some water and more body wash. Good lactation. All clean, good price.

Location fab staff are brilliant really helpful.. free parking luggage storage for before and after check out. Ideal location for millennium centre short walk from train station.. rooms very spacious and comfortable kettle iron hairdryer all in rooms .. would recommend

Good hotel in the Bay area of Cardiff with free parking. The bedrooms and bathrooms are a good size. The beds are comfy, and there is a sofa bed as well. The bar is nice and welcoming and there is a restaurant but we didn't use this.

Helpful staff, everything set up perfectly. Food and drink were much better than expected, commented on by guests as well. Staff did regular checks to see how we were getting on.

Clean modern hotel. Conveniently located on A4233 to city centre, Cardiff Bay railway station and bars and restaurants at Mermaid Quay. Have stayed here several times with no issues. Even got a complimentary drink this time.

Handy location, nice rooms. The reception staff weren't overly helpful though. However, the barman/waiter, Mark was excellent and made up for the lack of a welcoming atmosphere in reception

Fantastic hotel. Very large rooms, great facilities and lovely and clean. Can highly recommend.

We have stayed at the Future Inn several times. The rooms are a good size, the beds comfortable. Breakfast is always good!!