This is a lovely hotel in an incredible location. Beautiful public areas. Very clean, well appointed bedrooms. Free mini bar and smart TV. Very quiet considering it is pretty much on top of Victoria Station. Lots of choice for room service offered by local restaurants. We stayed just one night as we were in London for business (location handy for US embassy in Nine Elms) but we'll be back for a more leisurely stay.

Stayed here for a night with our 3yo. Very welcoming staff. Quite a large hotel, we were on the 7th floor in the wings which meant 2 lifts to get here, but the views were stunning from up here! Due to the height the water in the shower took a while to warm up but as we weren’t in a rush it wasn’t an issue. Very well situated hotel. We received 3 “coins” when we arrived which got us 3 drinks from the bar for free which was a nice start to our evening. Gorgeous entrance hall to the hotel too

The hotel is beautiful and the staff is wonderful, but you really get very little for what you pay for - room sizes are extremely small and in practice very cramped, and some really basic amenities are missing from the rooms, such as mats for the bathroom floor after you shower or body lotion. The gym is also really small with a very limited selection of equipment to use (no free weight rack). All of this said, the obvious part is also the great location of the hotel - super central if you're looking to tour around main parts of London.

Fantastic location, next to Victoria station. Allowed to check in early, our toddler was issued with a complimentary teddy bear, room was fresh, clean and had complimentary drinks in fridge and token for free drink each, in bar. Comfortable night's sleep, sofa bed was prepared already. Breakfast was a buffet with great selection, full English. Staff very friendly and helpful. Beautiful reception and communal areas. On check out they were happy to store our luggage until pickup later the afternoon. All and all a great experience staying at this hotel and I would recommend it!

We went here for the food and were really pleasantly surprised. The cauliflower steak was fresh, well cooked and seasoned. One of the highlights was the vegan battered fish as a starter. Very tasty, great texture, a very good substitute really. The staff were also welcoming and nice.