Hire Best Western Plough & Harrow Hotel

The Plough & Harrow Hotel, 135 Hagley Road, Birmingham

78% would book it again
Hosting since Apr 2018
N

Capacity and Layout

100 - 150

Boardroom

Boardroom

-

Classroom

Classroom

-

Cabaret

Cabaret

-

Theatre

Theatre

100

Restaurant

Restaurant

100

Open space

Open space

150

Amenities

Wifi

Audiovisual

Parking

Public transport

Catering

Extra space / Overnight

Disabled access

Air conditioning

Lectern

Stage

Cloakroom

Print/Scan/Copy

About Best Western Plough & Harrow Hotel

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Ratings & Reviews

Michael Wilkinson

August 28th, 2021

The hotel is actually rather nice, our room was clean tidy and spacious. It was a wedding that day and the boom boom music went until till midnight with the doors to the outside area directly opposite our room, open we had no chance of sleeping until it until it was over. I do feel they should have put us in a room further away from the function as we were not with the wedding party. Breakfast was a disaster. There were only two staff in the dining area who were trying very hard to serve everybody and cook. A 100-percent management failure. The management should have ensured there were enough staff to cater for the hotels guests, There was not even anyone on reception . We have stayed in best Western hotels all over the UK and this is the first time I've ever had a complaint about them

GOOGLE REVIEW

Daniel Westwater

October 14th, 2021

The best thing about the hotel was the bubbly and super friendly woman working the front desk, from the moment I checked in and with the multiple questions, she helped with a smile on her face. Someone who clearly loves what she does. Unfortunately, the positives stop there. The pillows were so hard I could not get comfortable at all and woke with a sore neck. There were stained cushions on the bed, unsure if there's are actually changed and washed. The bathroom had nice decor but had an extra wide bath with taps so far from the edge of the bath, you have to step into it to be able to use them. The bar is in dire need of renovation and lacking in selection. The restaurant is not currently open, meaning you either have to go out for food or order something to the hotel. Breakfast was standard affair however the hot breakfast was severed by someone who looked like they didn't want to be there and resented you for coming up and making them dish up a plate for you. I also said on multiple occasions that I did not want black pudding and it was ignored and put on my plate. I think with some changes of staff (specifically the server at breakfast) and new bedding they could change my rating from 2 star to 4 star, not a large investment and would make a huge difference to the experience.

GOOGLE REVIEW

Peter Porteous-Butler

August 8th, 2021

Just had a great stay here, considering how close to Birmingham city centre the hotel is, it was so quiet and comfortable! The room was really clean and the bed was really comfortable which is so important for my wife who who has limited mobility. The breakfast was great and the staff worked really had to make our stay as good as possible. We'll definitely stay there again!

GOOGLE REVIEW

Helen Henderson

August 9th, 2021

We were a family of 10, 4 adults and 6 children. This hotel couldn’t of accommodated us more. Fantastic rooms with great facilities. Lovely breakfast and nothing was to much trouble. A special mention to Emma the hotel manager, Emma was so lovely and made us feel very welcome. Emma stored our bikes for us overnight and suggested a great restaurant a few minutes walk away. Great hotel 😃

GOOGLE REVIEW

Phil Barton

August 26th, 2021

This is a budget hotel 🏨 in covid times, so we had a great stay. The old building is a delight. The rooms in the new part are a good size and the beds big and comfortable. If you are picky they are a bit tired but still look good. Breakfast is clearly a struggle, but the fried eggs and scrambled eggs were cooked to order. It's good to have parking and you could walk to the centre, university etc.

GOOGLE REVIEW

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