Hallmark Hotel Chester, The Queen
City Road, Chester
Hire Hallmark Hotel Chester, The Queen
City Road, Chester
Capacity and Layout
- 8 - 10
About Hallmark Hotel Chester, The Queen
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Ratings & Reviews
September 26th, 2021
Stayed 2 nights. Friendly helpful staff. Great room with plenty of space. Beautiful old historic hotel with modern amenities. Food and service fantastic. Close to town. Bus outside station takes you into town centre. Will stay here again. Highly recommended.GOOGLE REVIEW
July 24th, 2021
Just returned from a fabulous 2night stay here through secret escapes. Absolutely beautiful loved the courtyard. Room was large with a huge comfortable bed. Air conditioning extremely welcome during this heat wave. Food was lovely and plenty of it. However we would struggle with for a longer stay. Hotel staff were extremely helpful and friendly nothing was to much trouble. This hotel is extremely clean and covid aware. Would definitely return when in the area.GOOGLE REVIEW
August 23rd, 2021
The public car park at the rear of hotel is a bit pricey but it is city parking so not surprised by price. The public/communal area of the hotel are very nice, but we were very disappointed by the room. We booked the upgrade of an executive room, but I failed to see what the difference of the room would be, yes it was slightly larger than a normal hotel room, but none of the extra space was used for anything useful. It was standard furniture (double bed, wardrobe, desk/dresser, 2x little chairs, and a full length mirror). They provide a hair dryer but failed to provide a vanity mirror above the desk, so my wife had to try to style her hair whilst sitting on the floor in front of the full length mirror where there are no plug sockets for the hair dryer. The bed was very firm and the pillows were VERY uncomfortable. They could've used the space in the room much more effectively. The sash window frame was dirty with lots of flaking paint and even some of the wood was flaking (possible signs of rot). The bar and lounge area was nice and quite relaxing. The breakfast was great though, and the evening meal was very tasty (and so it should be for the price). There's a nice garden too. Overall not a bad place, I've stayed in worse hotels, but I've also stayed in nicer for less money.GOOGLE REVIEW
October 7th, 2021
Booked a room through a second party website, arrived at the hotel and our booking hadn't gone through to the hotel system. At first we were a bit worried but the staff at the hotel were so helpful and rectified everything even though the fault was with the other company and not them! (Two dark haired girls on reception and a gentleman that I think was called Thomas? Apologies if I'm wrong! But thank you for being so fab). Room was lovely and had everything we needed. We will definitely be back and will recommend The Queen as a place to stay to anybody we know coming to Chester. Perfectly located, walkable distance to everything we wanted, easy parking and just an all round good experience. Thank you!!GOOGLE REVIEW
September 19th, 2021
Didn't stay at this lovely old place but can only thank a lovely young man by the name of Aaron, we missed our last train home and had to sleep on a waiting room floor at the station all night. In the morning, we went to the Queen to see if they could give us some coffee and lovely Aaron brought us 2 hot jugs of coffee and didn't charge us. What a marvellous place to have such sincere/caring staff....I know where I'm staying next time I come back to Chester!! 😍GOOGLE REVIEW
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