Vale Resort
Hensol Park, Hensol
Hire Vale Resort
Hensol Park, Hensol
Capacity and Layout
- 16 - 30
Amenities
Disabled access
Air conditioning
Lectern
Stage
Cloakroom
Print/Scan/Copy
About Vale Resort
Spaces in this Venue
Ratings & Reviews
January 21st, 2024
First time at the Vale Hotel. A few things need to be looked at. Upgraded and didn't have dressing gowns and slippers in the room. The phone didn't work so I couldn't ring reception, I had to walk to reception. Someone came to fix it, but it couldn't be done. The outside light didn't work. The shower mat (I took it off the towel rail) was full of makeup. The plus side of the room was very large, the facilities are fantastic. Restaurant food, beautiful, and transport to and from Hensol Castle is a fantastic idea, especially when doing the Gin Making and having a few gins.
GOOGLE REVIEWFebruary 25th, 2024
Lovely food in the restaurant. Recommend the fruit crumble! Generous servings. The manager was really helpful reminding us about our deposit we must have forgotten about and the staff were polite and friendly.
GOOGLE REVIEWFebruary 14th, 2024
We loved it here. The room was gorgeous, we had a standard double but it had a queen bed, a big walk in shower, a bath and a big window overlooking the golf club. The food was absolutely stunning, we had a mixed grill and beef brisket with mash and would 100% recommend both dishes! Breakfast was amazing too! The only thing my partner and I disagreed on was he liked the more casual/less 'posh' feel whereas for the price I'd rather the more posh feel which is definitely lacking here.. We also used the spa and had a full body massage and a facial. Although we enjoyed them I have had better massages in other places. The water beds in the spa relaxation room were lush. The pool is the warmest pool I think I've ever been in! Would definitely recommend and stay again.
GOOGLE REVIEWJanuary 20th, 2024
My wife and Myself stayed here last weekend. We were very impressed particularly with Gareth Jones on reception. He was very welcoming, hospitable, friendly and helpful. Always greeted us when he saw us passing through reception. When we did have an issue with our room being close to the air conditioning units. He ensured we were moved to a quieter part of the hotel. A Credit to the hotel I would say 👍
GOOGLE REVIEWFebruary 14th, 2024
Would love to be able to give them a review but I've tried booking a spa day with a voucher I received for Christmas and it's actually impossible to book. I've phoned them and it goes straight to voicemail, I've emailed and it's been over a month with no reply and I've even tried getting in touch via social media because it's that difficult to book and still nothing. Don't waste your money.
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