Just got back from a weekend in Edinburgh never been before. The hotel is a gem great location beautiful room we were in no 20 which is in the new part gorgeous bathroom. We only had breakfast but if that was anything to go off we should have eaten there at night! Best breakfast we have had for a long time. Will definitely return and stay here again. The lady who greeted us on arrival was from Spain apologies I didn't get you name was efficient friendly informative and showed us round the hotel. The staff at breakfast again were very friendly attentive. Brilliant stay!!!

We stayed here for my birthday and it was not a good experience. The room was quite dated and not very clean (hairs all over the bathroom and dirt in the bath). We were put in a basement directly underneath the dining room and it was very dark in the room. Later in the evening people were in the dining room clearly having a function and you could hear everything from our room, singing, clapping and people stamping their feet. Whenever anyone moved a chair the sound of it scraping along the wooden floor was so loud. For some reason there were public toilets on our floor too so people were constantly using those and this contributed to more noise. We spoke to the concierge who said all other rooms were fully booked up and there was nothing that could be done, really unhelpful. We were also woken up in the morning around 7.45 by people above us moving their chairs at breakfast and talking. We could also hear music. There weren’t any amenities - no kettle, fridge, shower items, literally just soap. The general service wasn’t great either - the following morning when we checked out we weren’t even asked how we found our stay, all a bit weird and definitely not worth the 4 stars it boasts. This is also not a cheap place to stay either (£200 a night!). Understand that it specifically caters to events but surely you would think to put guests not involved in the event in another area of the hotel not directly under a function room so that they could also enjoy their stay? Very disappointing and ruined my birthday stay in Edinburgh.

We would highly recommend a stay at No11. We stayed in room 14, junior suite. Lots of space, beautifully furnished and decorated. Fitting bathroom for the building. Small sink/worktop which looks like it could've been a small kitchenette - was missing a small fridge. Breakfast was great and the location was in a quiet location but only 5-10 mins walk from the Playhouse and the south side of the city. Great bus links and only £6 in a taxi to the Golden Mile. Staff were wonderful and polite. We'll definitely be returning.

Back for the second time and just as wonderful as last time. Firstly , Hamish and Sue are so welcoming and helped to make our stay really comfortable. This hotel is spotlessly clean, tastefully decorated, with a bed in room 8 you just don't want to get out of on a morning! Breakfast is always fresh, hot and tasty, using only good quality ingredients. We had dinner, this visit and can highly recommend it. The waitress couldn't do enough for us and the food, again, delicious. We'll be back!! Thank you .

Excellent hotel with friendly and helpful staff. Breakfast is beautifully presented and cooked and the rooms are well appointed with comfortable beds. Had an excellent stay and would highly recommend.

Absolutely fabulous hotel. Had the most amazing stay and the room was beautiful, lovely touch with heated floor in bathroom. Bed was comfy and we had a very good night's sleep, check in was smooth and very friendly. The lounge area was cosy.

This small, intimate brasserie was perfect for a quiet Sunday lunch. We were very impressed with the high standard of food and there was something on the concise menu to suit all tastes. Staff are polite and efficient. Will definitely return.

A wonderfully relaxed and stylish room to eat a very lovely meal! We had a perfect evening with lovely service as well. Will look forward to our return visit.

For course tasting menu is delicious. We enjoyed the included cocktails too. Excellent.