My room is a tad small and has an odd damp-type smell within it. Bed is unevenly springy in certain areas. The telephone within my room to call reception is a bit temperamental, at times I can't hear the other party. You can't cast your phone to your TV (not sure if they've disabled this functionality) although the TV is a good size. There is no bag in my bin so I had to use my own bag to make sure the bin stays clean. The shower gel + soap etc is good. No toothbrush, toothpaste or slippers provided. No on-site gym so you have to walk 8-9 minutes to the gym they're partnered with which is somewhat of a nasty gym. My towels also had stains on them! The room is generally clean and the reception staff are friendly and efficient. Overall, wouldn't recommend.

An old mill by the ship canal that has been very nicely turned into a hotel. It has an easy entrance for the halls round the back, food is good and the breakfast better than most. Rooms are clean and well laid out, staff really helpful. Parking not great, about eight spaces and very few seemed empty. NCP around the corner is very expensive even with the reduction offered by the hotel. But the hotel is warm and really loved the way the old mill has been treated.

Stayed at the Victoria and Albert hotel this week along with colleagues. From the minute I checked in to the minute I checked out, I thoroughly enjoyed my stay. Check in was very easy, and was welcomed by the friendliest staff you could wish to meet. My room was spacious and immaculately clean. The bed was one of the comfiest I have slept on, and wish I could have taken it home with me. In the large bathroom, I had everything I required - fluffy towels, as well as shampoo, conditioner and body wash supplied. Evening meals and breakfasts were top quality - choice of full English, continental as well as a menu where you could order omelettes etc. Every member of staff I encountered were professional and tentative. I must give a special shout out to Samuel (breakfast) and Georgina. These employees were amazing and a credit to not just the Hotel, but to the Marriott brand! I will most definitely be returning- whether for business or pleasure!

One of my favourite places I've ever stayed. It's a very nice location and rooms don't feel like your typical hotel rooms, rather a bit like a cabin, with its low ceilings, wood rafters and exposed brickwork. The room was tastefully designed and bathroom was of a decent size.

Rooms are nice. Or mine was. It's different from a boring new build hotel. More homely and a bit quirky. Basic but the price reflects that however you do get tea and coffee in a cupboard and water provided. The staff were excellent. Feels like they care and make an effort. Very proffesional. You need to be quite fit to stay here because you will get bored of waiting for the lifts. They have two lifts. One is out of action and the other is slower than my deceased grandmother. Apart from that. Really good hotel for the price.