A hotel full of character! This hotel was just perfect for what we needed, and with its location being a part of the Central station, this made it even better for coming off of the train and straight into the hotel! From the start, this hotel is full of character and was a real treat! The foyer was just stunning with it's giant chandelier, it certainly set it apart from your standard hotel and considering how we paid a very good price for our stay, we couldn't complain! The staff were friendly, the room was great, on the top and had a view overlooking the station and the river Tyne. Breakfast was included (a buffet) which was of a very good standard! A great period hotel and I'd highly recommend if you're visiting Newcastle.

Attended a murder mystery function . The hotel is very handy with a central location. Inside it is well appointed. The meal provided with our event was excellent and the staff were helpful and efficient. Would look forward to returning for another event.

Comfortable homely place once you are past the big chandeliers. Good breakfasts. The light over the desk in my room could have been brighter. Great location for exploring the city and beyond. I will probably stay again next time I visit.

First time staying here. Staff were lovely. Easy check-in experience. Nice breakfast (self-service hot and cold buffet). Nice coffee. Good service. Room was lovely apart from it was too cold (no way of heating), and the bed was slightly soft for me (seemed like an old mattress). Otherwise it was great. Old fashioned and quaint.

Lovely place to stay, a bit noisy Sometimes but hey, you are literally in a Train Station so it's to be expected though the what I believe are triple glazing windows dull most of it out. Gorgeous rooms & staff at the very top of their game. Would & will definitely go back, let's be honest, Newcastle is THE Gem of the North & the night life is second to none & always will be. Can't wait to go back & see what they do with that magnificent United Stadium once the build starts. All in all a fantastic visit.