We have just had a fantastic stay at this hotel. The staff could not have been any friendlier & polite. Our room on the first floor was very clean & had tea, coffee, milk & a mini fridge wahoo. We’d taken snacks for a midnight munch so that was fabulous & appreciated after our night out. Today we had the most amazing breakfast….there was so much choice from pastries to cereal to a cooked breakfast. We deliberately didn’t go until 9:30 to fill up & then spent the afternoon relaxing in the amazing spa. We did pay a bit extra for a late checkout but that has been worth it to make the most of the spa facilities. We did have to try a few places who could accommodate us for an evening meal last night … well worth booking beforehand. Fabulous stay & we shall definitely return.

I cannot comment on the rooms as I only used the bar/restaurant area and the meeting rooms. Nice hotel staff were friendly especially the lady who was bringing in tea and coffee throughout the day. Great location in the heart of Sheffield city centre. The conference rooms were clean and modern, great WiFi, pens pads water cakes and biscuits were all supplied. Great place to hold a conference or meeting.

The Mercure is right in the city centre next to the peace garden. We used the Just Park App to get a 24hr space in the Moor Street Car Park a few minutes walk away. It should be possible to unload by the hotel, but there is very limited short term parking. The architecture of the hotel is great. The room was fine except for the bed. We think our mattress needed replacing. We asked for the mattress to be turned but we think they just rotated it. We’ve had better sleep in cheaper places. The buffet breakfast should have been fabulous, but the cooked breakfast items had been cooked in bulk and then left under heat lamps, which spoiled what looked like excellent thick cut bacon. There is a swimming pool, gym and sauna under the hotel but the locker arrangement is strange for hotel guests. Guest lockers are in the sauna area not the changing room. Overall this could easily be a fabulous hotel, but some details let it down.

A really good hotel that couldn’t be in a better location, slap bang in the middle of Sheffield. Rooms are spacious, shower is really good - it’s just a shame that the beds are rather small despite a huge room, and the mattresses not that comfy. Also, the toilet water pressure must be the weakest thing I’ve ever seen. It’s like the pulse of a 95 year old, a gust from a hand fan would do more. Breakfast is really good and the gym facilities are surprisingly really good for a hotel gym! The punch bag is really good! Staff couldn’t be more friendly or helpful, they’re the real stars of the show.