A very upmarket hotel right in the center of The Royal Mile. The standard room we ordered was huge, so I don't know what the superior rooms must be like. Reception staff were friendly and efficient. The only grumble was the TV wasn't working on our floor for a couple of days, but some heroic efforts by a couple of engineers got them going again. Breakfast was good, either ordered from a menu ( and they could be very flexible ) or get your own cereals from a buffet bar. The lady who ran the breakfast room, I think her name was Daisy, did a very efficient job and her staff were well trained. I thought she looked a bit like a chubby Mary Poppins in her black outfit. Car parking in the secure multi story car park was only £42 for the week, which I thought was good value. Overall a nice hotel with a lot of character and I've only knocked one star off because of the TV situation. I would certainly stay there again.

great location, nice hotel and specially impressed by helpful, professional amazing staff. Special thank you to Abril for help, ability to advice on local services and shops and open honest smile. thank you for support and help.

This is the 3rd time at this hotel and is as good. If anything not happy with is the choice at breakfast and not very hot and the evening menu is a bit too arty. But the staff are really good and friendly

Good hotel, well placed on the main road. Lots of places to eat drink and visit. We did the underground tour which was great. Hotel room had a good view. Did not like the decor, just just plain and clinical. No pictures or colour in the room. Super comfy bed, tea n coffee but no biscuits. Had a meal there, it was OK not as good as a few of the hotel we have stayed at over the last week. Don't have the lamb, it was tough. Chicken was really good and tasty. But one thing that let it down was the dirty streets around the hotel.

We really liked this place. Very friendly staff that will do what’s needed to make you happy and comfortable. Great location in the city. Good breakfast selection and comfy beds.