Wonderful Experience We spent two nights here on business and I must say that everything was excellent. The location of the hotel is quite close to the airport. Excellent service by Madonna at the desk. As for room, it is very comfortable and clean. Good Service.

Patrick at the crew desk is extremely helpful and understanding towards the crew and their needs, have been staying in this hotel for many years, always a pleasure to see him at check inn and check outs. Only a live counter at the breakfast would be nice to see again which was there pre covid.

Apart from the lack of parking spaces which forced us to park on double red lines, the whole guest experience was exceptional. We would absolutely choose this well placed hotel again for any future travels from Heathrow. Luxurious room and attentive staff.

Muhammad and Andy at the front desk were exceptionally helpful, displaying both empathy and a caring nature. Throughout my three stays here, I interacted with them twice. During these interactions, not only did they assist with my concerns, but they also went beyond by engaging in casual conversation late at night, providing companionship. I'm genuinely grateful for their presence and appreciate the positive experiences I had while talking to them.