The website is a bit of a nightmare to negotiate. There was also a mix up with the rooms when we got there despite the emailed confirmation. We were not alone with that experience either. Quirky, bits of local history around the hotel and some local artists work. Good original internal architecture and fittings. Service from the reception onwards was poor despite having polite and helpful staff. For example, breakfast was OK with a good selection, but you get shown to a table with incomplete cutlery and no salt or pepper. You have to request toast as well. The rooms were mainly clean, our room had net curtains that badly need a wash. It's the small things that get missed, like not having milk in the room to go with your tea and coffee. It's almost there but it's not up to the prices, staff are great but no-one is keeping an eye on all the any small things that make a stay memorable.

Really nice hotel in the heart of vibrant east London. Nice modern rooms with comfy beds and either walking showers or baths with monsoon showers. Friendly and helpful staff and a swimming pool.

Apart from rooms being amazing, the staff were too, couldn't have been more helpful. Marzah really went the extra mile and got us a room move that suited our needs better. He couldn't have been more helpful and always with a smile. Will definitely be back again. Da Terra was also fantastic... exceptional food and service, and we got a breakfast bag for following morning. Thank you all for making our stay so special x

I would like to say it looks awesome going into your room Take Your Breath Away, it was more like a apartment found a hotel room. Definite stay there again👍

Lovely room, superb staff and delicious food. I'd definitely stay again 👍