Stayed for one night for a theatre weekend. Reception looked after our bags as we arrived too early to check in so we could go and watch West End Live for a while, before going to see Hairspray. We checked in after the show to freshen up before we went out to find somewhere to eat, and our bags had already been taken up to our room for us. It was a comfortable twin room with an over bath shower. The only thing we could pull it up on was the hot drinks. The Nespresso coffee machine was over by the window on the dressing table but with no pods or milk/sugar. After searching, we found a dark box with 4 pods in, hiding in the dark corner of the wardrobe at the side of the fridge. More searching and we eventually found milk sugar and tea bags in the bedside table … and a kettle! What a relief! It was a really warm night so we had a drink on the terrace on the pavement before bed, and people watched for a while. It was a shame that most of Leicester Square was boarded up for electric mains improvement works, so there was no view due to the hoardings all round. Breakfast in the morning was excellent, with a mixture of self serve hot and cold foods, and items cooked fresh to order. Again the staff were professional and friendly. Check out was a breeze and we left our bags again so we could go out for the day without carrying them around with us. The hotel is situated in the perfect place for getting to most London sights. I would happily stay again.

Great location in Leicester Square with easy access to London attentions. Reception staff were very welcoming and friendly. Lovely room at a competitive price. I can recommend the hotel bar especially the Old Fashioned. Enjoy.

The room is spacious, warm, clean, tea and coffee facilities are perfect, no noise comes from outside, toilet and bath are clean, washing products are very nice. We stayed in the hotel from Saturday to Sunday 1st of August. It was very enjoyable. On arrival we were greeted by very nice front desk receptionist Pedro, he was excellent, attentive to the smallest details, friendly without being overly sweet, highly professional! Thank you Pedro, you set our mood into the absolutely positive direction:))) Next morning breakfast was great too. All waiters and waitresses are polite, fast, attentive. We totally enjoyed our stay!!!

Fantastic location, right in the heart of theatre land, the staff are very attentive and always happy to help. The rooms are spacious and well equipped it’s what you would expect from a top London hotel. The only downside was, we had to ask for more tea bags. But if that’s the only fault then it’s not to bad. We will definitely be staying again.

I really like this hotel. We had a spacious room with the most comfortable bed that I have ever slept on! The room and all the public areas was very clean and well kept. All the staff were friendly and attentive. The Concierge, Alex, was especially helpful and for me made this hotel remarkable.