The Sheraton Grand London Park Lane, Exclusive Hire
Piccadilly, London, W1J 7BX
Capacity and Layout
- 20 - 50
Ratings & Reviews
September 22nd, 2021
Great service, beautiful decor, perfect ambience for pre dinner drinksGOOGLE REVIEW
October 18th, 2021
We went for afternoon tea at their restaurant. It was excellent. The service was exemplary - very attention and courteous. The afternoon tea served in delicate China crockery including the scones ( served in a cloth bag to keep them warm) and sandwiches was superb. A very enjoyable and relaxing experience. Would thoroughly recommendGOOGLE REVIEW
September 14th, 2021
Great location, great rooms. Okay WiFi. Disappointing front desk customer service. During a recent stay, they ran into an issue with their card reader and double charged my card. After extensive calls with the hotel, repeated denials of double charging me, I was left with no option but to dispute the charge with my credit card company as the front desk was insistent they made no errors. We clarified the amount double charged was the cost of the stay, and not the security deposit.GOOGLE REVIEW
September 13th, 2021
Didn't stay but had a voucher for 3 course lunch staff friendly but food choices very limited we have visited over a dozen hotels and restaurants using the voucher scheme and this was the most limited menu. Also the mains stated come with no additions so if you order remember to add sides or ask which bumps up the bill. Arrived at 1.15 but service very slow although we were offered a glass of fizz as they noticed how long we had waited mains were served to us at 2.30pm however if you were there for afternoon tea service was very prompt and looked good. Decor and hotel was very niceGOOGLE REVIEW
October 10th, 2021
It's a very posh hotel well worth the visit.GOOGLE REVIEW
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