Paradise By Way Of Kensal Green, Reading Room

A friend booked for 9 last night. We were disappointed not to be in the main restaurant but stayed on a long table downstairs. We waited a long time for our food and because they had two events I thought the food was going to be average… it was really nice, fresh, tasty and the service was really good!!! By 11pm they had a DJ who put some really good music and we didn’t stop dancing! Really fun atmosphere and will definitely come back!

Really terrible Mother’s Day. Staff would not move us from one four top to another in an empty restaurant because “the manager said no”. They did manage to tell us that Benedict Cumberbatch had been and was coming back in a week. Wrong priorities. The most expensive roast does give you three meats but significantly less protein than if you just get one meat, for £5 less, which seems absurd. An item was missing from two of the three plates they brought and had to ask twice to get it by which time of course we’d basically finished. Restaurant was cold, table was wobbly, pointed it out to waiter: nothing. Fixed it ourselves. No kids menu on Mother’s Day, despite being told there was by waiter. No drinks menu, had to ask twice to get one. At least we didn’t wait over an hour for any food like the poor table next to us. Definitely just going to Parlour next time, the place is a shambles. It was full so I’m sure they don’t care: not caring is written all over the place.

Went to Paradise for Mother's day for the second year in a row. Our memories of last year were let down by the experience today. We waited nearly 90 mins for food to arrive only for the three meat roast to come with the smallest cut of meat. For the most expensive dish on the Sunday roast menu to come with such small cuts was disappointing. The waiter who served the food said he'd take it back and that its busy hence the wait. A manager came back with the same plate to say that the cuts are smaller than the one-meat roasts and when I pointed at how small the Pork cut was, she clarified that that's how it comes but she will get more Pork from the kitchen. We had to tell two staff members to cancel the Cauliflower cheese and then remove it from the bill when it came. The food itself was good, but the portion size was not. The wait time clearly showed a preference for filling the venue buy not expanding the number of kitchen staff to accommodate. We won't go back again.