Nicole LApril 18th, 2021

The room was beautiful and the customer service was phenomenal! There is a reason that this hotel is priced so highly, but I can assure you that not a single pound you spend there goes to waste. The food was also fantastic! You get wonderful homemade cookies and champagne waiting for you in your room, a delicious breakfast buffet, and we even had warm biscuits with clotted cream and jam delivered to our door unrequested before dinner. My only complaint was that our King bed was actually two small beds pushed together, which really was only frustrating because they each had separate sets of sheets. It made sharing the large bed feel somewhat pointless. That aside, my night at the Milestone Hotel will likely remain one of the most unforgettable experiences of my life.

hungry lamaApril 18th, 2021

The Milestone Hotel is hands down my favorite hotel of all time. I've stayed in numerous upscale hotels, and I've never received the level of customer service that I received while staying here. My husband and I stayed here for a portion of our honeymoon, and it was superb.  The establishment itself is beautiful and highly maintained, and the location is convenient. Breakfast can be served to your room every morning at no additional charge, and their food is absolutely wonderful. We also had afternoon tea one of the days, and we had a blast! Such a perfect date. They brought us so much food we couldn't finish it all, and their tea is exquisite. Every staff member we came into contact with was kind and smiling. We let the concierge choose our dinner location every night, and they didn't steer us wrong! Thanks Tim and Teddy for the amazing local restaurant selections! Our first night they surprised us with a rose petal turn down with candles and champagne for our honeymoon. Every night after that, they left little bags of treats on the bed and turned on love songs on the TV. My husband and I stayed 4 nights here, and absolutely did not want to leave. Thank you for the amazing experience! We look forward to staying here again someday!

Graham HutchisonApril 18th, 2021

Great experience- lovely atmosphere and great food. This place specialised in Milestone hotel and mine was excellent. At first I thought the portions looked on the small side, but this was a classic case of eyes and belly, as the portion was just right. Will certainly revisit when back in London

Dore CaseyApril 18th, 2021

The Milestone is simply wonderful! The staff could not have been more accommodating or gracious. The food was fantastic. From the moment we stepped out of the cab, they all made us feel like they were genuinely glad to see us. We will definitely stay here again. They deserve 5 stars in every category.

Bob DavisApril 18th, 2021

Tremendous property and staff. Incredible attention to detail and warmth from the staff. Will definitely return.