DoubleTree By Hilton Manchester, Palaces photo #2
DoubleTree By Hilton Manchester, Palaces photo #0

DoubleTree By Hilton Manchester, Palaces

Location pin

City Inn Hotel, 1 Auburn Street, Manchester, M1 3DG - 

  • Users

    Up to
    170 standing

  • Table with chairs

    Offers
    catering

This comfortable and convenient Manchester hotel is located in the heart of Manchester city center, close to all local attractions, and is an ideal choice for business and leisure alike. Enjoy easy access to the country’s major cities with the mainline train station, connected via bridge to our Manchester hotel. Feel valued and cared for from the moment you arrive and indulge in a delicious warm chocolate chip cookie, straight from the oven.

The Palaces is fully licensed to conduct chic wedding ceremonies and civil partnerships. The award winning hotel provides a spectacular backdrop for your special day. Palaces is an extremely adaptable space which can be configured to suit individual requirements. Previously it has also hosted sophisticated bachelor / bachelorette parties, rehearsal dinners, bridal showers and wedding receptions.

Capacity & layout

Theatre

Theatre

up to 170

Boardroom

Boardroom

up to 70

Cabaret

Cabaret

up to 78

Classroom

Classroom

up to 74

Pricing
& opening hours

Weekly schedule
  • monday

    0:00 - 24:00

  • tuesday

    0:00 - 24:00

  • wednesday

    0:00 - 24:00

  • thursday

    0:00 - 24:00

  • friday

    0:00 - 24:00

  • saturday

    0:00 - 24:00

  • sunday

    0:00 - 24:00

Amenities

Tea

Tea

Disabled access

Disabled access

Space rules

Cancellation policy

100% cancellation charges applicable if cancelled less than 3 weeks prior to event date.

Location

Reviews

  • Ulisse

    January 2024

    Stayed here a couple of times on business and can't fault the hotel. Beds are comfortable and breakfast is good. Check in is not the fastest, in the evening it took over 10 minutes to get the key, however not a deal breaker. I would stay again

  • Jay

    January 2024

    Great hotel. Rooms were impeccably clean, well-heated/cooled, and the showers were amazing. We came as part of a coach trip and while we couldn’t check in right away, there were plenty of staff on hand and we were able to store our luggage until later on. Despite being pretty central, you couldn’t hear a thing from outside on New Year’s Eve. Shame about there only being one lift but if you can’t handing having yo wait or walk up a few flights of stairs, you need to get a grip. Lots of whinging in recent reviews - I imagine they’re probably after a free night’s stay or voucher.

  • Guy Farrow

    January 2024

    I've stayed here twice. Really nice and helpful staff, basic but good rooms. The location is a stone's throw from the station which is super helpful. I've deducted a star due to a broken lift which seemingly was awaiting a part and meant waits for the the lift during both of my stays (a week apart).

  • Liv Telford

    February 2024

    Lovely hotel - as expected with a Hilton. The location just wasn’t the best as we was on the side of the hotel which looked over the tramline. Trams pass by until past midnight and they’re pretty loud. The room was very clean, the bathroom was brilliant, and most importantly - the bed was comfy, the pillows felt like big clouds! The price was great - for a twin room for two nights it was around £200.

  • Baij Patel

    November 2023

    Bit disappointed with the hotel this stay. As a Gold member I should be offered a room upgrade but wasn't. I was out all day and only got to my room at midnight only to find that the room was cold and the heating panel didn't work. I called for help and the night porter ended up bringing an old radiator as he couldn't fix it. Thankfully the radiator was pretty good. In the morning I found the shower head would not stay at the correct angle but flopped down so you had to stand really close to the wall to get under the shower head. Also the shower door doesn't close properly so some water leaked on the floor each time you showered. Reported all this to reception in the morning and they told me this was a refurbished room so I had actually been upgraded already! I said if they could not fix these things that they should move me to a better room. Unfortunately these were all on higher floors (I was on the 4th) and as only one lift out of three was working, I was walking up and down the stairs the whole time I stayed as the queues for the lift were long and it was very slow. Anyway, the fixed the issues but the AC still wasn't very warm so I continued to use the radiator they left. On the plus side, breakfast was good and I liked the free drink voucher they gave me (although I would have appreciated another for the inconvenience). The hotel is very close to my office and the station which is why we use it but I don't think I'll be staying again.