Capacity and Layout
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Ratings & Reviews
Claus Egholm NielsenMay 5th, 2021
Stayed here for two nights - the room was very nice and quite. Bed and bathroom perfect. Tub in the bathroom. The hotel is very centrally located, so easy transportation on foot from there. The negative part about my stay was some of the staff being exceptionally unprofessional. I'm not asking for much and can take just about anything - but I had an episode with the vaitors and kitchen staff in the evening dinner restaurant that was simply an embarrasment for the hotel. Apparently the staff thinks that just because you stand behind the counter, then the guests cannot hear was is being said (not that they tried to keep their voices down). Almost every profane word you can think of was used and sometimes even screamed because the were touching / poking each other. Sounded like they were having a party - good for them, but me and the other guests were sending each eyes and shaking our heads. They were really stupid listening to - acting like kids (which some almost were). Totally unprofessional, and not to be expected in a hotel restaurant. Breakfast staff however were very professional and polite, very nice - complete opposite than the unprofessional evening dinner staff. So three stars for a nice room, location and breakfast staff.GOOGLE REVIEW
Sam CookMay 5th, 2021
We checked into this hotel after our wedding on the south coast thinking it would top off the perfect weekend. We thought we would treat ourselves to a stay in a London 5 star hotel opposite amazing restaurants and shopping. What could go wrong. Well apparently a lot. Let’s get one thing straight. This is not a 5 star hotel. The location is great but beyond that it offers nothing. Rooms are so far below standard when you are paying £225 pounds a night, you would expect nothing but an amazing experience. And what we got was a horrid room, and had nothing more than what I have had at a Travelodge or premier inn. I would not recommend staying here and can only hope no one makes the same mistake me and my partner did.GOOGLE REVIEW
Geoff CoxMay 5th, 2021
The afternoon tea was advertised as something special. It wasn't. The restaurant was poor. I'd be fine if it hadn't been falsely advertised as luxury event / location. Waitress really nice and helpful. Wouldn't recommend.GOOGLE REVIEW
Tory Ion-WebbMay 5th, 2021
Gorgeous, hidden away hotel in an old court house. Exotic & luxurious bar serving fab wines, champagne & cocktails. We were there to watch a film in its secret cinema. It was cosy, intimate & very comfortable. I'd definitely go back for dinner & drinks. Fab night in a lovely venue.GOOGLE REVIEW
Rowena TewMay 5th, 2021
Absolutely fabulous afternoon tea with a lovely glass of champagne. Food was excellent and we were celebrating my friends birthday. They had extra chocolate souffle for him. He enjoyed it but the tea was so good that he could not have everything. Perhaps a little gift, postcard of the hotel would be a lovely momento of the day. Couldn't fault it.GOOGLE REVIEW
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