It is our second stay at the hotel and it didn't dissapoint. Excellent service, the staff could not do any more to make sure our stay was the best. The rooms were spacious, comfortable, clean and air conditioned, a must as we stayed in the middle of a heat wave!! The location of the hotel is fantastic, walking distance to most attractions. We will definitely be returning later in the year. Thanks to the manager and all your staff you do an amazing job.

The room it’s self was fine wouldn’t say it was £125 worth of accommodation, firstly the hotel we booked cancelled our stay and transferred us to this hotel it is a central location but very noisy the bar underneath open to late hours so If you don’t mind the sound of bass at 12pm then it’s fine. Not only this but the hotel charged us twice for the stay we booked two rooms for £250 then they took a further £250 3 days later without our knowledge and the customer service hasn’t bothered to sort this left leaving us short of money to pay bills as this was a special trip with my boyfriend. Do not recommend because of this save your money plenty of other lovely hotels.

The rooms were exceptionally clean and comfortable. Breakfast was delicious, with a good range of choices. All staff very attentive, however Michael was especially helpful and friendly. Perfect location for walking to Soho and Covent garden.

First room was very small decided to upgrade to a larger room ,during the transfer by staff our phone charger went missing this was immediately reported on discovery and staff were quizzed but no positive outcome ,had to buy another at cost of £39. How do we reclaim this money as it was not our fault ? Waited an hour on phone never got connected to further request if it had been found perhaps his review will get through to management. Charger eventually returned with which we are happy amended to 5 stars

Lovely lovely hotel, staff were great, fantastic customer service. The location is near perfect although you hear some noise especially on a busy weekend given the location. The rooms are clean and reasonably sized, the best of it is you can step outside the hotel and you are surrounded by entertainment venues and food spots, some amazing food places to try. Verdict: happy with hotel, location, customer service.