Staying at La Gaffe was such a great experience. Right away I felt known by the team and like a local to the area. Lorenzo is a gem, he'll remember your name, what you're up to during the day, and how you like your coffee. The wifi is fast and supported three days of video and conference calls from my room. Lots of plugs in the rooms. Firm bed and ceiling fans that made the hot days feel breezy in the evening. The continental breakfast has a spread of eggs, ham, cheese, a variety of breads. I thought I'd go out to a coffee shop for breakfast at least one day, but found I enjoyed eating at the restaurant more! I'd stay here again in a moment. In short: fantastic staff, great amenities, and a wonderful neighbourhood.

What a little gem this place is. Spotlessly clean and quite charming. Staff always on hand and endlessly attentive. Nicely situated for visiting Hampstead Heath.

Horrendous state, very poor decor, hygiene and service. More like a highway motel than hotel in a posh area!!!

Great find. Lovely character hotel with a lovely family atmosphere in a great location.

Excellent pasta lunch at La Gaffe today! Great cooking and great value. We'll be back!