Capacity and Layout
- 120 - 275
Ratings & Reviews
August 26th, 2021
We celebrated our anniversary at the Hotel and the service from the staff was spot on. I arranged a few things with Stefanie prior to my arrival and Stefanie helped arrange the room with patio and nothing was ever too much trouble. Stefanie was prompt at replying to emails and I cannot praise her enough as she made our stay memorable for a lifetime. We had some superb drinks at 12th Knot which is thoroughly recommended too and Max has the place really well run. There is a guy called Nelson at the front desk that goes above and beyond the call of duty. The breakfast was also excellent! Thank you Stefanie once again for making our day a once in a lifetime occasion.GOOGLE REVIEW
July 27th, 2021
Breakfast was amazing! Lovely ambience. Although, would prefer to have stuff like complimentary water without having to request. The staffs are polite and would help resolve issues you bring to their attention. Had a lovely stay.GOOGLE REVIEW
September 17th, 2021
Nice room. Did not have the room reserved when we checked in, so there was only a handicap room, which was fine. The downstairs theater was chilly (we went in October). Fabulous location- central to everything. Amenities are great.GOOGLE REVIEW
July 7th, 2021
The hotel wasn’t bad. But to call yourself 5 star, one would expect a 5 star experience. Had to call about stuff we had pre ordered to the room when we got there. Travelled for hours and had to still wait for our drinks. The bill was crazy confusing and when you check in you leave a deposit of £100 a night in advance. I spent £660 and didn’t even have a drink of water in my room. I would visit the restaurant and the bars. The staff were 10/10 and I cannot fault them. I just feel like for what we paid we could have got more somewhere else. We went for our anniversary and not at any point did anyone even say happy anniversary or congratulate us. Which for 5 star was strange! Kind of felt like a seat filler than a 5 star guest. I wouldn’t stay again, Sorry.GOOGLE REVIEW
August 12th, 2021
Amazing place to stay! Great views from the 12th floor. Comfortable spacious room, great bathroom. Very clean. The bar is great. Breakfast buffet in morning was lovely. All the staff were great. Would love to come again soon!GOOGLE REVIEW
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