Junkyard Norwich, Ski Lodge

Good idea but badly executed. Poor service (25 mins to get a drink from the bar) Poor choice of vendors (only two available), and they ran out of burgers. No vegetarian option.

Had a booking for 7pm and ordered drinks. These drinks did not arrive until an hour later at 8pm. Wanted to order food and all of the venders had closed their kitchen and claimed to be sold out already. By 8:15pm they turned the music and heating off and so most people seemed to leave. I ordered another round of drinks by 8:30pm and instead of giving me them I waited until 9pm and was asked if I'd prefer a refund or the drinks instead.

Reposting since this company "Pop-up stalls" changed their page to hide negative reviews: My friend and I booked for 5pm on the Friday and when we showed up we were told that the electricity wasn't working so that we couldn't enter yet, this didn't make total sense as all the lights were on. Staff could be seen moving tables around so it seemed more likely that they just hadn't set up in time and was stalling with a different excuse. We were told it would only be 10 minutes to wait before we could be seated, which was okay - not too long to wait. However, that 10 minute wait turned into a 50 minute one, standing in the cold as they didn't let us wait inside one of the tents. Towards the end of this time, staff did bring out free cans of drink and beer, which was a nice gesture. Inside the actual tents, the aesthetic is nice and the lights are pretty and give cosy vibes. But it was very cold, even inside. We ordered our food and the discount code for their soft launch went though. Everything seemed good and well. However, they have changed their system so that you need to go and collect your food yourself. After ordering, my friends was ready in a matter of minutes (she got the pork fries) and went to collect it. Upon coming back she realised that she had no fork so went to look for one - she asked the a staff member who simply told her "ask the vendors" - she did, none had forks. She went back to a different staff member, Ola, who was very helpful and attentive and helped look for one. They did not have any forks for their soft launch event - just wooden knifes. By time she'd gone around all the vendors asking for a fork, her food had gotten cold and she still had no fork to eat it with. Staff rectified this again by allowing her to get a burger instead free of charge so she could eat it with her hands. They brought the burger too our table this time. In the time all this happened, I was still waiting for my food, from the burger vendor too. The webpage kept flicking between the countdown timer and processing. After 30 minutes had passed since my order, I went up to the vendor to inquire but they didn't care to acknowledge me. At this point, I turned around to speak to a general staff member. Ola attended to me too, and tried to help me solve the issue. When we got to the vendor, he asked him to go and fetch him some till roll in not a very nice tone. As he'd come over to help me, he was about to comminate about the issue with my order but the vendor was rude and told him to do it now. As he walked off the vendor yelled "####ing run" at him, which is not how you treat a colleague. They did speak to me after this and cooked up my order in the matter of a minute. The food was pretty good and tasty but unsure I'd pay full price for it. Overall, it was a negative experience sadly, and the change with having to walk up to the vendors to get the food yourself isn't very good - especially when its cold and you don't have anybody who can stay at the table as my friend and I had to take our drinks with us when collecting food due to the obvious fact you shouldn't leave your drinks unattended. Furthermore, if you don't have data or a lot of it - you shouldn't come here as you have to order online via QR code and with their new system you'll need to keep that tab open until you get the green light to collect it. We hoped the soft launch and renovation would have been a good experience, as we had a negative one back in December 2023 too at Junk Yard, but sadly not much had changed and it still wasn't positive. However, massive shoutout to Ola. He is a great staff member, and helped with the issues we had with both our food. Such a friendly gent.