Cineworld Newcastle, Screen 9 - 126 Seats photo #2
Cineworld Newcastle, Screen 9 - 126 Seats photo #3

Cineworld Newcastle, Screen 9 - 126 Seats

Location pin

Cineworld Cinemas The Gate, Newcastle upon Tyne, NE1 5TG - 

  • Users

    Up to
    126 guests

  • Table with chairs

    Offers
    catering

  • Delivery truck

    Internal Catering
    allowed

Cineworld Newcastle recently completed a refurbishment across the whole cinema, opening fully in March 2019. The cinema occupies 16 screens, ranging from the superscreen holding 394 seats to 4 smaller intimate 50 – 60 seater screens.
Based within the city centre the cinema is easily located by public transport or car.

126 seater auditorium

Capacity & layout

Theatre

Theatre

up to 126

Catering & drinks

Catering arrangements

Catering arrangements

Catering facilities

Catering facilities

Refreshments

Refreshments

Alcohol

Alcohol

Amenities

Stage

Stage

Cloakroom

Cloakroom

Air conditioning

Air conditioning

Disabled access

Disabled access

Lectern

Lectern

Public transport

Public transport

Premises parking

Premises parking

Breakout rooms

Breakout rooms

Audio & visual

Sound system

Sound system

Microphone

Microphone

Projector & screen

Projector & screen

TV screen

TV screen

WiFi

WiFi

Space rules

Cancellation policy

100% refundable 1 day before the event

Location

Reviews

  • James Mooney

    March 2024

    Very comfy, really spacious seat which leans back, akin to an aircraft seat. Lovely leather effect too, the place is tip top. As far as cinemas go this is a good one. Easy to find in the complex that it sits, with bars and restaurants etc. Up 2 floors (escalator) taking in the massive table fusbol that is on the second floor, it's enormous and very quirky. The cinema complex itself is huge, over 12 screens I think, offering all latest films and the ability to watch in all current guises. Friendly staff who are happy to help. I go there quite often as I have the Unlimited thing. Lovely cinema.

  • Vishesh Gupta

    March 2024

    I had an excellent experience at Cineworld thanks to Laura and her supervisor Katrina. Initially, we encountered an unpleasant smell in our assigned screen, but Laura and Katrina swiftly addressed the issue by moving us to a different screen without any hassle. Their professionalism and promptness made our moviegoing experience enjoyable. Thank you, Laura and Katrina, for your exceptional customer service!

  • Lesley Coutts

    March 2024

    Don’t waste your money. Please be aware you will have to watch 40 minutes of trailers before your movie! Free parking (without having to buy food at the Gate) and great customer service at the Vue Gateshead. £33 for 2 cinema tickets here, lesson learnt

  • Bon Jovi

    March 2024

    Screen 16. Probably the worst cinema experience of my life for £11. The image quality for the showing of The Holdovers looked like a really bad 576p pirate copy blown up on the big screen. I've rented the movie on ***** and can attest that this is not the case even on an average bitrate streaming copy. Crystal clear compared. If the image and sound quality are better at home, why pay for the cinema experience, especially if the "experience" is awful? First point. A blurred image I could deal with, but this image right through the trailers to the film itself was pixelated, showed artifacting, and aliasing. So pixelated you could count the squares that made up the image on screen. It was most noticeable when Paul Giamatti was wearing a Corduroy jacket. The lines on the jacket were artifacting, and waving around as if I was on an LCD trip. Second point, the image was too dark, anything that wasn't brightly lit on screen was lost in a dark mush. Turn up the projector lamp or replace your old lamps with better ones please. Third point, the sound was in MONO. One speaker, behind the screen. The other speakers around both sides of the seating were OFF. The air conditioning and projector noise were almost as loud as the film itself. Turn your side speakers on please, or download your pirate copy with STEREO sound please. Fourth. The screen itself. Scratches, and damage all over it. The top middle has a large set of creases a meter square. Once you see the damage you cannot unsee it. Time to update your screens. Looked like it had been in a fight with a cat. Fifth, to the left of the screen, a couple of meters away and in full view of any seat in the house, the exit sign randomly flickered on and off for the whole showing. Please fix the exit light in screen 16. Sixth. The glowing red on the bottom corners of each side of the screen from the stair lights. If the screen wasn't bad enough the red glow is just the cherry on top. Seventh. The air conditioning. It's winter, around 0-5°C outside. The air con was blowing cold the entire time. Myself and a number of people had to put their coats back on. Luckily, I brought a scarf to wrap around my legs and a woolley hat to keep my head warm. The air con problem happens in all screens. Whenever I visit Cineworld Newcastle in the winter the air con is always blowing cold. It gets uncomfortable. Please turn the air con off in winter or even regulate the temperature, adding a little bit of heat to the rooms. Maybe invest in a thermometer. Especially when the price almost doubles on the price of the Vue a couple of miles away. Eighth. I'm just picking now, but it's all adding up. Old food on the seats. Put my hand at the side of the seat and something that felt like food, squidgy was taking a nap. Could have been pop corn, or even a bit of chewing gum. Who knows what it was. The screen was so dark I couldn't inspect it. I suspect, Cineworld don't pay for enough staff to actually check and clean after each showing, and the 1 or 2 low pay employees have to run around each screen doing the basics of collecting cups and large items then run to the next screen so they can get back on the foyer to serve overpriced soft drinks. On the image and sound I walked downstairs to the foyer, queued again to ask for an employee to check the image and fix it. Passed around 3 different people. Somebody came up 10 minutes later and had a brief look from the exit door. Glanced at the pixelated mess up close from a few feet from the screen. They didn't see anything wrong with it and left. Not a good sign that the employees of a cinema can't tell if the product is way below sub par and that the side speakers they were stood under were OFF. Sent a complaint by email, and the usual botomated response "we value our customers, strive for quality and customer satisfaction". I'll avoid Sinworld from now and and travel the extra mile for the Vue at half the price, and double the quality.