The Rubens At The Palace, Van Gogh Room
39-41 Buckingham Palace Road, London, SW1W 0PS -
A wonderful room for meetings or training courses, the Van Gogh Room can accommodate up to 14 people in a cabaret layout and 20 delegates in a boardroom or classroom arrangement. Rubens at the Palace is a beautifully restored historic hotel, overlook
Rubens at the Palace is a beautifully restored historic hotel, overlooking The Royal Mews of Buckingham Palace - the entrance used by the Royal family. From the outset our professional team, including your very own Events Co-ordinator, will assist you in organising all elements from the style of the room, audio/visual equipment to special dining requests. So whether you need space for a small focus group or are looking to hold a seminar and require syndicate rooms or even to host a family or professional gathering, our function suites can match your request with style and grace together with service you can rely on. <u><b> <h4> GET SET FOR SUCCESS THIS AUGUST </b> </h4></u> Book a meeting or event for 10 or more guests this August and enjoy one of our signature breaks, <b>with our compliments:</b> -Red Velvet Cake Break -Chocolate Fountain Break -Healthy Salad Station -Energy Superfood Break -Unlimited Tea/Coffee <i>*Upgrade to one of the above when you purchase a refreshment break with us. Promotion available upon purchasing a Meetings Package with a minimum of 10 delegates.</i>
Capacity & layout
up to 50
up to 40
up to 20
up to 14
up to 18
Catering & drinks
Table / chairs included
Audio & visual
Projector & screen
Wedding ceremony licence
6. Cancellation and cancellation charges 6.1 Cancellation of the booking of the Service shall be informed in writing by the Customer to the Hotel as soon as possible. 6.2 The Customer shall pay the following amounts for cancellation of the Service (the “Cancellation Charges”) if it cancels the booking under clause 6.1. Period prior to the date for which the Bedroom is booked when cancellation is informed in writing Cancellation Charges More than 4 months up to and including 12 months 20% of Anticipated Total Value of the Booking More than 1 month up to and including 4 months 50% of Anticipated Total Value of the Booking Up to and including 1 month 100% of Anticipated Total Value of the Booking 6.3 If the Hotel secures alternative booking which replaces the booking cancelled by the Customer and receives payment for such alternative booking in cleared funds, the Cancellation Charges will be reduced by the amount so received by the Hotel through alternative booking. The Hotel will either reduce the amount invoiced as the Cancellation Charges or, if the payment for such alternative booking is received after issuing the invoice for the Cancellation Charges, credit the Customer for the amount so received by the Hotel through alternative booking. 6.4 The Hotel reserves the right to cancel the booking if: (A) the Customer fails to pay the Rates or Deposit after they become due; (B) the Customer has previous dealing(s) with the Hotel and is more than thirty (30) days in arrears of previous payments due to the Hotel; (C) the Customer (being an individual) applies for an interim order or becomes subject to an individual voluntary arrangement or has a bankruptcy petition presented against him; (D) the Customer (being other than individuals) becomes insolvent or enters into administration, begins negotiations for or makes any agreement for the deferral, rescheduling or other readjustment (or proposes or makes a general assignment or an arrangement or composition with or for the benefit of some or all of its creditors) for all or part of its debts, or any step is taken to enforce security over or a distress, execution or other similar process is levied or served against the whole or part of the assets or undertaking of the Customer; (E) the booking might, in the reasonable opinion of the Hotel, prejudice the reputation of the Hotel, based on the information that was not provided by the Customer to the Hotel at the time of entering into the Contract; or (F) in the circumstances described under clause 7.4.
We had a wonderful time staying at Rubens at the Palace! The staff were amazing and in particular Paula Orton went the extra mile in terms of customer service. The staff are very welcoming and make a fuss of children and so my daughter had a wonderful time. The breakfast was lovely too. We would highly recommend!
So pleased we chose here. There are so so many Afternoon Tea's in London to choose from so we consider ourselves lucky to have chosen The Ruben's at the Palace. Friendly and professional service, beautiful surroundings and just perfect food and drinks. Will definitely return at some point. Thank you very much 😛
Great experience with live pianist in a historic setting. Food was delicious, particularly the white chocolate and honey scones. The only downside is the tables are very low so anyone over 5'5 won't get their legs underneath which is very frustrating as you have to lean forward to eat or hold your plates over your lap. I would recommend if it wasn't for the poor tables.
Stay was great and the service exceptional. Be prepared when you check in the pictures on the website are deceiving. Once in our room with a few bags we couldn't move. Space between the bed and the wall was tight. Once we spoke to the front desk they moved us without a problem. Guest Services ( Alice ) was a delight to speak to and went above and beyond to accommodate us. It just goes to show you service is everything. London is wonderful and the Ruben made it even more special.
The Staff where the best we have had in many hotels around the world , however the room was no where near 5 star . We arrived on the 3rd September for 9 nights and we where sent to room 412 which was a king room, mews view. It was a mews view but I don’t know where the king came from we would not like to go in the lesser rooms . I rang down to reception and asked whether this room was a king room. They said it was but it did not look anything like the video on the website. There was two cheap bedside cabinets that we had trouble opening and shutting. There was only one chair in the room so we asked for another . It came but there was not much room to put it . We could hear everything that was going on in either the room next door or below or above. One night there was a gentleman on the telephone, he might as well have been in our room we heard everything he said. To sum it up the staff on reception in the breakfast room and the especially the concierge lads where excellent . However the room let this holiday down. Also myself and my wife like to mostly eat in the hotel but the English grill was closed. I understand that there is a shortage of staff but thy could still open the curry room .we did eat in the bar and the b bar which was good but the menu was a bit sparse . We booked well in advance so you could easily have let us know. We have stayed in 2 and 3 star hotels which had a better room than we where given. We are both over 70 years old and we like to relax when we get back to our room, we could not at the Rubens. Keith and Christine Owen