Disgrace of a hotel. We booked a room in April 2023 ready for the Taylor Swift gig at anfield on June 15th 2024, which we are attending with our young daughter. Paid up front with no option of cancellation which wasn’t a problem as we are coming to the gig anyway. Now they have decided to cancel the room on us and leave us high and dry without any explanation. We paid more than treble what the usual room rate is anyway so it isn’t as if we got it on the cheap. They will obviously be selling the room on for a higher fee than what we paid to some other desperate fan. Disgraceful service.

Not the best of friendly staff considering a lot in there are not from Liverpool and go to these type of places as they advertise as the place where football in the city started. Needs to be more welcoming and not have chav birds walking round shouting get ya shots ere pretty bad really. Sort it out....

Very lively atmosphere at Liverpool home games, corporate entertainment upstairs, buys you a bit of space. Where the club started in 1892, some people are still waiting to get served from those days…..