I stayed at the Abbey Hotel for a dance break and would thoroughly recommend it. Nothing was too much trouble for the staff who were all very friendly and accommodating. The food was excellent and the position of the hotel was fabulous being so close to the Abbey and town and also for walks. I would have scored a 5 but my single room was a little too small. However as I was on a dance weekend, I only had to go to my room to sleep. It was well equipped and the bathroom was quite large but there was very little space between bed and furniture and only a very tiny window. Otherwise everything else was excellent.

From the time we arrived at the Abbey Hotel we were made to feel valued and welcome. Without asking we were offered help with our luggage. The duty manager came within a few minutes and collected our assortment of items which she cheerfully took up to our room for us. All the staff at the hotel are helpful and friendly, and seem to enjoy their job. Our room was lovely and spacious and the walk in shower was a real bonus as I am recovering from a broken leg and can’t get into a bath yet. The hotel’s location was perfect for us as we were able to walk to the shops or the Priory next door, but pop back to the room for a rest when we needed. We really enjoyed our stay and intend to return when I am fit as we still need to climb the Malvern hills.

Lovely Old Style Hotel with it's own charm, in an excellent position to explore Malvern and the surrounding hills and countryside. Reasonable rates for both accommodation and food with a helpful staff to ensure a comfortable stay. For anyone with walking difficulties, ask for a room by the lift as with most old British Hotels, there are some steps around the corridors, also most rooms have a bath with shower over, you have to ask if you need a walk-in shower.

We travelled as a small group of friends and were received warmly by the hotel staff. Nothing was too much trouble and we were always greeted with a smile. The room was compact, but it had everything I needed and was comfortable. Breakfast was very good too. The Abbey Hotel is in a great location in Malvern, I will definitely go back!

Very enjoyable stay, only one night this time but still a nice break. The staff were all friendly and helpful, rooms were excellent, breakfast was also excellent. The only very minor downside was we all prefer tea and coffee to be brought to the table in a pot rather than make at a machine. Lovely hotel, excellent location and we will definitely be staying again