Great staff, very helpful! I forgot my bow tie and the concierge had one available and even helped me to put it on! Perfect! I would have given 5 stars if the luxury room wouldn't have a tiny bathroom where I cannot even open the door while being inside because it is so small.

A recent addition to the Luxury Collection brand. Reasonably good hotel bar, and there is also a choice of Japanese or British cuisine for dining. Air conditioning in the rooms were a bit peculiar though - one needs to turn it off and open the windows in order to avoid being baked alive on a warm sunny day. I get the sense that this property still has to go through a transition phase to reach the usual standards of the Luxury Collection brand. Hopefully they get there soon, it would be a shame to waste such a brilliant location.

What's not to love about this hotel. Beautiful interiors and courteous service in the thick of one of London's best shopping areas. Walking distance to many good restaurants and bars, as well as the restaurants in-house of course - we enjoyed the sushi restaurant the most. The concierge was able to get me in to a salon for a haircut with very little notice on a Saturday so if you need someone to pull some strings for you pop downstairs and see the Westbury concierge desk ;)

Been here for less then 24 hours and ready to leave, DONT COME HERE THIS WEEK THE AC IS BROKEN and no accommodations will be made, I would like to personally thanks the westbury hotel staff for ruining my first 24 hours in london

Great location. The POLO Bar is splendid. All Staff at Hotel were wonderful. Nice room. Good mini bar.