We Stayed at the hotel, the ninth and 10th of February 2024, The room they gave us was okay, but we stayed on one of the red letter days. When it come to the evening meal they gave us a limited menu which said starters main meal and dessert, but we were only allowed to pick main meal and a dessert. I thought it was very penny pinching makes you feel you really wouldn’t want to book with them again

Fortunately, I was only staying for one night. The car park was full, so I had to park in the overflow car park, which is at the back of the hotel where the hotel really shows its age and lack of maintenance. Checked in and was immediately told that they were not serving meals from a menu, but it was a buffet due to a large party of guests. The food was like school dinners but not as good. The garlic bread was dry, tasteless, and cold. The chicken curry was like it was out from a jar, and the apple crumble. The room was basic with a wafer like bed and a shower. Overall, the hotel was in a poor state with decor that needed a great deal of attention.

It may have been an off night for the hotel. I waited 5 minutes at reception when I arrived. The bar staff went regularly missing over the evening. I was told the boiler had stopped working the day before and I was lucky there was heating and hot water. The room was OK but stuffy and no air con so I had to leave the window open which given the hotel's proximity to the m1 made for a noisy night. The next morning they failed to put breakfast out, so at 8.20 I left for work with a piece of buttered toast. I've had better stays in Hemel.