Molly CasaresNovember 2nd, 2018

Personal was really good like people and breakfast but I complain about the first day the room was no ready okay but the second day they went to clean the room (early, no mine at all) I don't know what happen the person was cleaning left all things outside the room until night time after I complain they clean. You guys have to make sure if things are outside of room i don't know because the hotel is beautiful but for the rest is bad and gross. I got wonderful time but complaining and see things don't like. Thank you.

dale flukeSeptember 9th, 2018

Pretty disappointing. Would have been a 2 except for that the bed was comfortable. Pillows however were rather pitiful. Food was fair but the service was extremely slow. Bathrooms were not cleaned properly. For ex. Someone else's hair in the tub. Would not recommend especially for what they charged. The private gardens behind is quite lovely. Be careful not to get locked in. And Carlton hill is right next door but the main part of old town and new town is a good walk to get there.

Craig StevensonMay 15th, 2018

We stayed here as we were going for dinner and the theatre nearby. The hotel did not disappoint! Close to everywhere we were going, the staff were helpful, welcoming and accommodating. I had called ahead earlier in the week to arrange for flowers to be put in the room. I was going to propose to my girlfriend. The concierge (Scott, I think) was amazing!! He helped me out and sorted out the most exquisite floral vases for me. It went down a treat and worked.. she said yes! The room was fantastic. Comfortable, clean and quiet. All in all, a perfect experience!! We will be back.

Ralf BehrensDecember 14th, 2018

Nice hotel. Great cocktails and good location if you like it a bit quiet

James MahonJanuary 1st, 2019

Excellent customer service from Murray, the House Manager, and his team. This made are first stay in Edinburgh a very positive experience. Many thanks!!