Nice hotel most likely the nicest in this area of Bournemouth - the rooms were decorated sweetly. The toiletries provided were a good brand and the room and suite were very clean. Breakfast had a good array of choice, tasty too. Only issue would be that the tables weren't always clean and wiped before you sat down. However all staff were friendly enough. Have to say I was very impressed with the gym and how it was kitted out- hands down the best hotel gym I've seen and I've stayed at quite a few places that hadn't a stitch on this one. Biggest downside was the spa- although what the facilities had to offer were good the cleanliness of it was a big let down. Plastic cups everywhere, used towels strewn across every sun lounger and chair that had just been left. Dirty floor where shoes had been worn although there were signs that said no shoes? No overshoes anywhere to be found and the spa reception said they had run out- we know this as they gave the last pair to me to look around when I first arrived. Just very disappointing- When we went to use the gym facilities I saw 3 staff on the spa reception just standing around... so no wonder the spa is left in that state if it's not regularly checked. I didn't stay to enjoy any of it. Get it together Hilton. People pay a decent amount of money to use you and your spa was that disgusting it's a hygiene risk.

We stayed at Hilton for 2 night as our anniversary visit. Everything was superb! 2 special thanks to Simone At the restaurant he was so welcoming and friendly had an amazing customer service skills. Also thanks to Shiona at Reception she did both our check in and checkout lovely lady very good customer service. Overall we really enjoyed our stay cant fault anything.

The hotel was excellent. The room was spacious and comfortable. Staff were friendly, helpful and efficient. Breakfast was splendid, buffet style - although fresh porridge would have been nice. I thoroughly recommend the Hilton at Bournemouth. Be aware that it is situated on a steep hill.

Enjoyable stay, staff very friendly and courteous. Kian was very hospitable in the bar and restaurant. The food was very good both at breakfast and evening dinner. Very clean hotel, nice spacious room. I would be happy to stay again.

Rooms were very comfortable & a good size. My pillows were softer than I like but that's my choice. The pool & jacuzzi was cold, when I was expecting warm water, & the relaxation area was very small. So a little disappointed. Location was excellent, so would definitely come back again if we ever came back to Bournemouth.