Do not book a room in this hotel! Checked in for just 6 hours, was charged £70 for the room and then had £40 of my £50 deposit stolen for 'late check out fees' even though check out time was not told to me whatsoever and terms and conditions were not shown (Just look at the other reviews). I also complained about the room where nothing worked including windows not able to open but was ignored. The least they can do is refund £40. PLEASE AVOID, not worth the hassle, big scam

Absolutely disgusting rooms, originally gave a 5 star review on this hotel however 2 years later we have returned to find this is now completely the opposite. The room was dirty and cramped, springs were sticking out of the bed, curtains had cigarette burns and even a chunk cut out! We didn't bother staying the second night and moved over to the travelodge the other side of Bournemouth. I have included some of the many images I have taken from this room as evidence and will be reporting this hotel as I'm sure many others have already done. Update: still have not received the £50 deposit back taken upon arrival to this hotel. Would rate 0 stars if I could.

Absolutely disgusting. £78 pound for the room for me and my daughter. Wanted my 2nd daughter to come up for 1 hour to get ready to go out and it was refused and had to pay £39 extra for her to come in to the hotel. Plus taking another 50 deposit in advance in case you break anything. Rude customer service. During the night people snuck into the hallways who didn’t have a room at this hotel and were being loud and drunk all night and we complained but got told it was basically our fault for not complaining the second we heard the noise. The room was ok. Bed like concrete. Wanted to rate a 0/5

Newly decorated 3 storey hotel, friendly staff and clean room. Large restaurant and bar. Short distance from the sea front, shops close by. A large car park for guests. Reasonably priced.

I liked it to be fair. Adequately warm, clean, comfortable and quiet and amazingly cheap. I made a special request for a quiet room and got a very isolated one at the end of a long corridor and didn’t have any disturbances the whole time. Some of the guests a bit unsavoury (Bournemouth Uni student, ahem) dropping used PPE in the car park but what can ya do.