Stayed here twice now. Great for visiting OT but also handy for the City Centre. Standard Rooms are basic enough but I'd highly recommend for value. Family Room is very nice.

We were truly impressed by the exceptional service provided by the hotel staff. From the warm welcome at check-in to the attentive assistance throughout our night,the team went above and beyond to ensure our comfort. Umesh’s genuine friendliness and dedication made our visit truly memorable. Kudos to the outstanding staff for making our experience so enjoyable!

Great hotel in an excellent location, 2 mins from the tram into town which then took about 15 and with free parking. Our room was great with everything you would need and more: room safe, fridge with complimentary water and fizzy drinks, excellent hospitality tray fluffy towels and dressing gown and slippers. An extra bonus was the view of the canal which was especially pretty at night. We took advantage of the offer of breakfast in the room and we were impressed! All our choices were there in excellent portions and quality. We will have to find a reason to return! Highly recommended!

Rooms were very nice, and there was great customer service throughout the whole stay, the only negative (the reason I cannot put 5 star) is that there was not a very big car park therefore we could not park there, however this was resolved as the staff told us to just park in the staff parking. Room was set at a great temperature and the room was very quiet. The location was great meaning we could just walk straight into town from the hotel and there was a metro station right opposite. Nearby are shops and takeaways

Convenient location next to tram. rooms are ok, staff are friendly but breakfast choices are less than bare minimum same the whole week, no variety at all. Cleaning is ok could be improved