The Symphony, Tower Room

Bateaux London, Embankment Pier, Victoria Embankment, London, WC2N 6NU

84% would book it again

Capacity and Layout

40

Boardroom

Boardroom

Classroom

Classroom

Cabaret

Cabaret

40

Theatre

Theatre

Restaurant

Restaurant

Open space

Open space

Amenities

Description

Other Spaces in this Venue

Ratings & Reviews

Ely DE MENEZESOctober 9th, 2020

The views and the ambience did not disappoint on board Harmony on a lovely summers evening. The food was ok not the best, I would consider it to be 3 course not 5! No welcome drink as mentioned on virgin experience website. When asked to speak to the manager we saw the manager signalled at the waitress not to call her, i thought it was very unprofessional so the waitress had to go up to her and explain the situation and returned back with the message from the manager that we should take it up with virgin. Lovely waitress (Victoria) worked very hard to keep everything going smooth. Lovely live music and the views to London city were amazing, But the experience was not as great compared to the similar cruise run by the same company in Paris. Its great if you only there for the views.

GOOGLE REVIEW

شيماء عليOctober 9th, 2020

Today I had the afternoon tea Thames cruise. It was an amazing experience. Everything was so perfect. The staff, the music and the food selection. I will always recommend Le Bateaux for Thames Cruise.

GOOGLE REVIEW

Alicia TaylorOctober 9th, 2020

Relatively pleasant cruise but their customer service is appalling. I was charged twice for our drinks on my credit card as the staff didn't understand how contactless cards work. When I contacted the company the F&B manager said they would refund the money, but 4 weeks later I'm still waiting, and now they're ignoring emails. Really not that great an attraction for such lacklustre service. I would strongly advise you avoid.

GOOGLE REVIEW

Aggie LiOctober 9th, 2020

It was all a mess. Staff looked stressed and they clearly weren’t familiar with the rundown of the cruise. You would expect food to come soon after it set off, as it was a 1.5 hour lunch cruise, but no, they squeezed everything into the last 30 minutes. They sat everyone down when the audio guide started, the cruise went passed all the attractions, and the audio guide was over after 30 mins. You wanted to go on the upper deck but you didn’t want to miss the food so you stayed downstairs and you missed all the nice scenes and food didn’t come until 1 hour later!

GOOGLE REVIEW

Alison McGeeOctober 9th, 2020

Dreadful. What was a special occasion for myself and my husband turned into a 1.5hr joke. The commentary was out of sync compared to our location on the river and the whole thing felt rushed the entire time. Serving lunch in the last 25 minutes left us feeling like we were being hurried to eat and leave as quickly as possible. The food was horrible. Reheated chicken and risotto which looked like lumpy mash potato with grit added for effect. And dessert was bland and unappealing. We appreciate London prices can be steep, but paying £6 for a 200ml bottle of lemonade while my husband's bottle of beer was £5 left us shaking our heads. Save yourself the disappointment and grab a bite to eat at any of London's little eateries and book a no frills cruise with any of the smaller tour boats, it'll be better value.

GOOGLE REVIEW

Discover More Great Venues

Charing Cross, Presentation | Charing Cross, Meeting | Charing Cross, Seminar | Charing Cross, Training | Charing Cross, Workshop | Charing Cross, Industrial

Similar Spaces

Money back guarantee

Cancel within 48 hours: VenueScanner guarantees 100% refund of first deposit on payments made through us. Up to £500 maximum.

Show cancellation policy