Meredith CookAugust 12th, 2020

My friend and I stayed 2 nights at the hotel while staying in London. It is pretty centrally located and we are fans of walking. But there are bus stops right in front of the hotel or trains are also nearby. We had a 2 twin bed room and were in the 3rd floor. The floor layout is weird because they connected several buildings over the years (the address is 2-5) so the hallways are narrow and sometimes have uneven surfaces, so watch your step. The room was clean, but small. The bathtub/shower is not easy to get in to, rather high up. So people with balance problems may have issues. There are no outlets in the bathroom (other than for shavers) which is not uncommon in the UK. There is a hairdryer in the desk drawer, which also has a nice sized mirror across from it. The light switches are tricky, the gold one is the master and is tied to all other lights in the room, including the bathroom. To have the room completely dark, you need to turn off the gold switch. However, we decided to leave it on, which left very dimly lit ceiling lights on all night. Which we found helpful for late night bathroom trips. They have a tea set in a box on the wall. I only took the cookies :) I forgot my iPhone in the room and called while I was at the train station. It took 2-3 calls (I had to follow up) to get a response that they located it and would store it in the safe until I got back the following day. They were great about that. Overall a good stay and moderately priced.

Pete LambertAugust 12th, 2020

It's a nice spot and well located but I expected more. The rooms are a good size and comfortable - shame the first one I was given hadn't been cleaned! Easily sorted though. The bar area is small as is the breakfast room. Feels crowded as people have to shuffle past each other with bowls of cereal. I'd go again if I found a good offer, but at standard prices it doesn't impress.

Haya MahfouzAugust 12th, 2020

I booked a standard single room and it was on the LG floor. The window was to a stairs and barely any light or air would reach from the outside. Got upgraded to an executive room on the 2nd floor which is what you would imagine to get in the first place. Breakfast included pastries, cheese, sausages, and cereals; basic. Great location next to the British Museum. Good neighborhood. Ideal for a single person for a one night stay.

Rita KimbergerAugust 12th, 2020

Friendly staff, clean and well furnished room in a great location. I would have given 5 stars except I had a room in the basement. It was a good size but I still felt claustrophobic.

Jacek SzutAugust 12th, 2020

Lack of AC, rooms rather small but, excellent staff, superb location, pretty cool English breakfast. Additional value is that this place "smells" like Victorian England.