Greywalls Hotel & Chez Roux, Garden Room

Sunday Lunch Having returned to Greywalls for the first time since Covid for Sunday Lunch I must in all honesty advise you to avoid this venue which has lost all its wonderful and unique charm and service. I shall detail our experience of Sunday 17th December 2023. Firstly. We were shown into the restaurant and our coats ended up on the back of our chairs Not Hung Up or removed by the waiters. Secondly. There were only seven customers spread over three tables including us in the restaurant. There were three waiters and a wine waiter in attendance. Thirdly. The starter arrived which was fine but there was no butter with the bread and had to be asked for! Fourthly. The main of roast beef arrived we asked for one on the rare side and the other well done full spectrum the beef was a tough as old boots the one and only roast potato was raw in the middle, the carrots were soggy and the broccoli was beyond description by this time there was only five of us in the restaurant and I had to ask for my wine half way through the main course they had forgotten about me unbelievable given that there was a wine waiter and I was the only person in the restaurant drinking wine. Fifthly. The sweet arrived with the wrong flavour of ice cream and no fork for the sticky toffee pudding just a spoon. THIS MEAL COST £150.00 for two people. For a restaurant to associate its self with the Roux Brothers, I certainly RUE’D the day I revisited Greywalls Hotel. The service was shocking the waiters spent all their time in the room to the rear talking. It gives me No pleasure to have to write this review for what use to be a Wonderful establish. We would have complained to the Manager but all the staff disappeared once we had paid the bill. We were left to retrieve our coats ourselves.SUCH A WASTE.