Hire Crowne Plaza Felbridge-gatwick

Crowne Plaza Hotel London Road, East Grinstead

80% would book it again
Hosting since Dec 2017
CE

Capacity and Layout

10

Boardroom

Boardroom

10

Classroom

Classroom

-

Cabaret

Cabaret

-

Theatre

Theatre

-

Restaurant

Restaurant

-

Open space

Open space

-

Amenities

Wifi

Audiovisual

Parking

Public transport

Catering

Extra space / Overnight

Disabled access

Air conditioning

Lectern

Stage

Cloakroom

Print/Scan/Copy

About Crowne Plaza Felbridge-gatwick

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Ratings & Reviews

Lily-Lynn Sherwood

September 20th, 2021

Lovely food, treatments were amazing unfortunately I believe they were overwhelmed due to a wedding party as a few things were lacking. An older receptionist was very blunt upon questioning dinner reservations... No glasses at the bar all mix matched gin glasses... Bar staff quite slow.. Spa receptionist had informed a couple before us that there may not be towels and robes but instead of checking herself and restocking, she asked us to check for her as well... In the room only 1x bottle of water for 2x guests, only 1x shampoo, conditioner, body lotion and shower gel for 2x guests... Shower in the room was quite grimy all limescale and mould stained, which was a shame... A young waitresses was very rushed collecting plates before whole table were finished eating... And Sausages for breakfast undercooked but was dealt with as soon as pointed out. All of our concerns were dealt with quickly and appropriately by the above mentioned star staff. People that shone were the restaurant manager, always there with a smile and making sure all guests were OK... Younger male who seemed very proud of his job and why not he smashed it, very happy, joking and relaxed with a smile... Young receptionist who were considerate to us getting stuck in traffic and very polite and welcoming and sorted a discrepancy with bar tab before we left... And the breakfast front of house lady, a brunette, welcoming, knowledgeable and polite.. All he treatment staff were amazing great treatments very relaxing and satisfying. We would stay again but not for the price we had paid.

GOOGLE REVIEW

India May

September 19th, 2021

This was an absolutely lovely place for a spa break. Not a large facility but had what you'd expect, was a shortage on robes though. The food was delicious, special thanks go out to the restaurant manager who was attentive, friendly and quick to resolve issues. Magda on the front desk again was a delight to interact with, resolved a billing issue without question. The treatments were AMAZING - I would recommend coming here for a spa break but perhaps longer than an overnight stay you'd find yourself bored.

GOOGLE REVIEW

Mike Rodriguez

October 27th, 2021

Staff were first class. Disabled Accessible room booked was OK but shower room smelt a bit musty and the shower chair legs were rusted along with some of the other bathroom fittings. Room was a bit small to accommodate my wife's electric wheelchair. Bed was nice and comfy. Restaurant menu was very limited and seemed expensive for what was on offer, So we opted for a local pub meal instead. Room was booked for one night as part of a park and fly package at Gatwick.

GOOGLE REVIEW

Kate Angell

October 24th, 2021

Lovely clean welcoming hotel, great food and beautiful spa.. friendly staff and to top it off a very well stocked breakfast! Oh and did I mention the friendly staff xx It did help that we got an amazing deal so the value was amazing. Will definitely go back .

GOOGLE REVIEW

Mina Bisaada Obaid

September 2nd, 2021

Beautiful and clean place surrounded by many areas for various activities, good service, consistently polite staff... Spacious private gardens suitable for children. Allocated time for children swimming session a bit short at 1 hour only which could get really busy at 0900 after breakfast. Overall very pleasant experience

GOOGLE REVIEW
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