** DO NOT USE REGUS CARDIFF GATE before reading this ** Customer satisfaction is clearly NOT a driver for them. Have a business address service with Regus Cardiff Gate, sent parcels that were within the contractual dimensions. Then centre team state maximum parcel size is A4 which contradicts the house rules and which they have subsequently confirmed is a mistake. Had to cancel several parcels en-route at a significant cost. Barely 48 hours into the contract and they have cost me over £1000 and that’s before the cost of delaying items needed for a marketing campaign. Based on my experience as a tenant I should have known better than to go back there for any type of service. Reasons separate to the above such as ignoring emails and toilets that will make your skin crawl etc... separate matters which I will review separately.

VERY POOR CUSTOMER SERVICE. OVERPRICED. AVOID AT ALL COSTS. They do not respect clients or put the customer first. An issue was raised with them but they have completely evaded the issue.

Very modern office block

Loved working at Cardiff Gate - the staff always were friendly and flexible. Laura and Team do a great job there in not always easy circumstances. Good location also, although car parking situation could be improved.

Lovely building and friendly staff. Having a big refurbishment at the moment which will make the building even better.