Coulsdon Manor Hotel, Manor House

Had a lovely one night stay, when visiting Croydon from Wales for a family celebration. Service was 5 star, us and the dogs could not have been made more welcome. Full English in the morning was excellent, and plenty of choice. And again dogs able to join us for breakfast, which is always nice, not having to put them elsewhere. Great location, so convenient, no noise, everything we could have asked for. Hopefully we will be back. Nice to know we have somewhere to go, that is so good, and we will be welcome.

We attended a wedding there and stayed overnight. The rooms were clean but need updating. The staff were very helpful and would do everything to make us feel comfortable. The location was very easy to get to and the grounds were beautiful, especially for spending time with other guests and taking photographs on this special day. Overall the quality of the above is very good.

I'm really sorry to give this a low rating. I’m sure when Cloudsdon Manor Hotel was originally built in 1850, it was beautiful, but today it feels stuck in the past. The hotel claims to have been refurbished, but I’m not sure which parts. It looks old-fashioned, quaint in a way that feels a bit uncomfortable. The floors are uneven, and much of the furniture seems original, including a trouser press—so you can imagine just how antique it is. The rooms are wide and the public areas spacious, but overall it could really use some updating.The bathroom was quirky too: if the light turned on, the entrance light sometimes switched off. The window wouldn’t close properly and the room just seemed to breathe old dust and damp air. It wasn’t dirty, just very much like a traditional countryside 2–3 star hotel. The staff were super friendly, and the breakfast wasn’t bad, but the pizza was....... though I suspect the oil they use for frying and cooking hasn’t changed since 1850! Prices might be reasonable, but if you drive a bit further, there are options available.