The Cumberland Hotel, The Oceana Suite
East Overcliff Drive, Seafront, Bournemouth, BH1 3AF
Capacity and Layout
- 40 - 120
Ratings & Reviews
August 1st, 2021
Was very disappointed with our rooms, we booked this hotel in the understanding it was a 4 star. As we had a refund from tui and couldn't go to our 5 star in Greece we picked this because it looked high end, There was no mini bar in the room so our water was warm there was no air conditioning. The bed was hard, we booked a family room which my husband had to fix the TV! As aerial had snapped being stretched from the plug to the table. Tried to order night owl menu's in the evening and was told I can order from the bar I tried to do this but told the kitchen was closed? so ended up waking to the shop in the dark for a sandwich. Booked a twin room for my mum and daughter And we was so disappointed very small no view TV hanging off wall. That room was over £500 with scaffolding outside. we paid 1188 for 2 nights What can I say that's positive? the breakfast was nice buffet service and waiter's in training with black curly hair was very lovely! other staff was friendly and the pool was lovely but certainly not 4 star! So upset that we wasted so much money. However the manager has promised myself and my partner as 50 % discount to stay again after we aired our concerns and I hope we will be pleasantly surprised and have a better experience The staff are a credit to the hotel the rooms however let it downGOOGLE REVIEW
September 12th, 2021
Great couple days away. Swimming, good food shame we had to come home,parking first come first served. Dining and breakfast you booked a time slot, so not over crowded room very clean,Beds very comfortable 😀. We had a massive veranda overlooking the pool and sea so very pleased. There are 3 hotels in a row belonging to the same group. So you've got a choice.GOOGLE REVIEW
July 9th, 2021
Lovely room, comfortable bed and beautiful food. Above all else the staff here are amazing, nothing is too much trouble. Special thanks to Zack, that sorted out one or two small issues, with incredible efficiency and professionalism. Hope to visit again sometime.GOOGLE REVIEW
July 1st, 2021
Lovely setting as per usual but... Have too say the table service wasn't great. Maybe due to a packed terrace but still didn't find it acceptable for a 4/5* hotel. Worth a visit on a sunny day though 👍GOOGLE REVIEW
July 12th, 2021
A really nice beachfront hotel with beautiful views across the sea. Just outside of Bournemouth Town centre, it provides a good blend of quiet and bustle. They also benefit from an indoor swimming pool from a partnered next door hotel and their own outdoor pool.GOOGLE REVIEW
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