Capacity and Layout
- 20 - 150
Ratings & Reviews
October 3rd, 2021
Comfy and friendly.... Ideal for what we came to York for... We would walk into York from there which turned out a lovely stroll... The hotel good is lovely and staff are friendly and helpful.GOOGLE REVIEW
August 13th, 2021
Checked in and checked out on the same afternoon. Room was dark, lock on French doors was broken, wardrobe smelt musty, carpet was dirty there was mould on the bathroom tiles and the cups were dirty. When I booked I specified that I wanted a room with a shower instead there was a bath. My husband is disabled and this was unsuitable. I also booked a table for dinner this wasn't available either they had no record of the booking. When I complained there was no apology they couldn't care less. The dirty cups were replaced with other dirty cups. When I complained I was told they had just come out of the dishwasher. Does it matter where they had come from the fact is they were dirty. The lady on reception doesn't have the personality for front of house, she would do better in a position where she doesn't have to deal with the public. The best advice I have is to give the place a thorough clean and send the staff on a hospitality course. Would I book again ? NO I have given one star because unfortunately I cannot post without it.GOOGLE REVIEW
September 16th, 2021
Stayed four nights to use as base for visiting York and the surrounding area. Excellent room with a four poster bed. Very good breakfasts, we only had dinner in the hotel once but the food was excellent and very reasonably priced.The staff very good and attentive at all times. On the whole a great place to stayGOOGLE REVIEW
October 13th, 2021
The hotel was wonderful, the staff were very friendly and welcoming, the rooms were very clean and warm. We ate in the hotel the first night after arrival and the food was excellent. I would recommend the hotel to anyone who is intending to visit York it is situated in a nice location for a pleasant walk to the city centre.GOOGLE REVIEW
July 6th, 2021
Had a pleasant stay here. Pleasant and helpful staff. Very good food and drink with, in our case, a peaceful and comfy garden room. Situated a very convenient 35min riverside walk away from the centre of York.GOOGLE REVIEW
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