Copthorne Hotel Merry Hill Dudley, Exclusive Hire
Level Street, Brierley Hill, Dudley, DY5 1UR
Capacity and Layout
- 20 - 250
Ratings & Reviews
September 4th, 2021
I don't usually leave reviews but this hotel is just great! I appreciate this even more now having returned from a stay at another hotel in this chain in London, which comes no where near the standards of Copthorne in Dudley! Staff are knowledgeable, friendly, responsive. The hotel is clean and tidy, if a little dated. Food and room services are lovely; one member of the restaurant staff came to my room twice recently to assist me when she really didn't have to as I had changed into my nightwear and I didn't want to go out of my room! I stay here fairly regularly for the purposes of work and so, for me, whilst it's convenient it's also a great experience having tried other hotels in the same area. Every time I check-in I'm greeted with a smile and friendly face and I know that if I have an issue it will be listened to and actioned. Nowhere is perfect but the staff at this hotel do their best and I appreciate this, to the point where I have suggested that management in the south of the country pay a visit here to see how it can be done properly!GOOGLE REVIEW
July 19th, 2021
Lovely hotel for going to Merry Hill and visiting West Midlands Safari Park. Easy parking with bigger than many parking spaces. Welcomed by staff and room was ready despite arriving a little early. Room beautifully laid out with fridge and lovely room overlooking canal. Given a voucher for a drink which was a lovely surprise. Toiletries in room but toilet roll was limited. Coffee and tea. Maybe decaf tea would have been a good option! Breakfast good and timely. Everyone was happy to make are stay pleasant. Well doneGOOGLE REVIEW
October 9th, 2021
Had some friends from London come up and we stayed here. Its beautiful as you walk in but the rooms could be with up dating. It is kept very clean and tidy and the staff are very friendly. I will definitely stay there again.GOOGLE REVIEW
July 10th, 2021
I never have problems when I have to stay in an hotel or B&B. As long as the bed suits me, the food is good, and I am left alone, I am happy. The TV and Wifi have to be acceptable though. The Copthorne met all of my criteria and more, so I am happy to be able to recommend this Hotel. The Merry Hill shopping center, which is close by, is excellent, and the Waterfront area next to the hotel is picturesque and great for walks. I liked it allGOOGLE REVIEW
September 27th, 2021
We chose to have our Wedding Reception here and everything was perfect! All the staff were friendly and helpful and made our night even more amazing than we thought it would be. The food was also incredible and all our guests commented how tasty everything was and we were so happy to have a breakfast as part of our package, we are already planning a breakfast date just to enjoy it again. Really can’t thank all the staff enough for making our delayed reception worth the wait.GOOGLE REVIEW
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