Best Western Oaklands Hall Hotel, Exclusive Hire
Barton Street, Laceby, GrimsbyLincolnshire, DN37 7LF
Capacity and Layout
- 20 - 250
Ratings & Reviews
October 4th, 2021
There food was cold, hair was melted on the cauliflower cheese veg under cooked Yorkshire r huge but burnt wouldmt recommended their food atall the breakfast wrll there eggs are undercooked bacon had been sat out the scrambled egg was sloppy n had a off taste food n drinks very high priced for what it was n definitely didnt agree with me or my partner atall Definitely need a cleaner dead moths wasps n flys on window sills Mold on windows in the rooms n ceilings Nothing to really do Positioning of tvs in room inadequate The bar staff n 1 of the receptionists are amazing couldn't fault them 1 bloke working there drinks whilst at work n smells of alcohol n yet drives home which is so unprofessional for his position he works inGOOGLE REVIEW
September 10th, 2021
Absolutely shocking service. Had a meal from the Comfy Duck menu. Very limited choice but decided on the steak and ale pie. I wish these chefs would stop making a dish of stewed beef with a pastry lid. That is NOT a pie. Although very tasty and lean, tender beef. The amount of time it took to arrive was ridiculous. Our table was booked for 7pm,we had ordered by 7.05pm and received the food at 8.40pm. This hotel, now in the hands of Best Western, is tragic. When it was independently owned, it was an amazing venue, especially the New Years Eve galas. Now, unfortunately it's a shadow of its past, a contractor's hotel. The grounds are still beautiful, as is the terrace. But the interior is tired, dirty and unloved. A beautiful building and grounds, fallen into the hands of a chain hotel and boy do you know it. I appeal to you, not to be fooled by the photos on booking.com, last minute etc. Those food pictures are a complete misrepresentation of what is now served. Unfortunately two members of our party have been suffering with stomach problems, since eating the scotch egg starters. Unless you are looking for digs and don't mind waiting an eternity for your food. I would avoid this place. They are under staffed, over worked and clinging on by the fingernails. Very sad to see.GOOGLE REVIEW
October 24th, 2021
I went there for a wedding reception and evening do. The team of staff could not do enough to make our time there very special.GOOGLE REVIEW
August 30th, 2021
We stayed in room 21. The bed was tiny, and was a disgusting stench from the corridor. We waited over an hour for for an overpriced and extremely poor meal, which my partner is suffering from food poisoning from. The manager could clearly not manage, and was extremely rude. A real shame, as the building and grounds are lovely. We would definitely not waist a penny on returning here.GOOGLE REVIEW
October 13th, 2021
Very Downtown Abbey-ish… The staff were all pleasant. The food is very nice, too. The building is so warm and inviting. Looking forward to staying there again.GOOGLE REVIEW
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