Mollington Banastre Hotel & Spa, Ascot Suite
Brook Hotels, Parkgate Road, Chester, CH1 6NN
Capacity and Layout
- 50 - 200
Ratings & Reviews
September 12th, 2021
Sadly very disappointed .. Room very dilapidated .. Carpets disjointed , ours had a big hole showing concrete beneath .. The Spa was not available due to a hen night .. ( for 48 hours ) apparently .. we went to the pool , however the whole place had the look of needing a really good clean , so we swerved it .. It is a shame that they did not use lockdown to improve the overall look of the place . They had the time and the government were offering loans to do this .. This is not a relaxing place .. on the plus side we met some really nice people (it was kind of a lifeboat experience) and the food was pretty good , though the menu was set for a month, so longer than two days we would have struggled to choose an option that was not a repeat.. @£500 it was just plain disappointing , someone is obviously taking all the money from what could be a great business and not investing .. My advice is to swerve unless the price comes down and you just want a bedGOOGLE REVIEW
October 1st, 2021
Very friendly staff, went out of their way to be helpful. We had asked for vegan breakfast and provision for this was limited, no spread not even flora on offer! Guests using meat servers for non-meat products and bacon dropped in baked beans! Simple separation of the meat and min-meat foods could have made all the difference! We didn't eat in the hotel in the evening. Nice room, comfortable and warm.GOOGLE REVIEW
August 13th, 2021
Staff we spoke with were extremely pleasant and helpful. Room was a good size for us and our 2 year old, a little dated but clean. Some areas of the hotel were abit run down too. Breakfast was okay, but not worth the cost especially for our toddler who didn't eat much. Was nice to go swimming but again could do with some updating. Great location for our visit to the Zoo and close to park &ride for city centre.GOOGLE REVIEW
September 30th, 2021
Had my daughters wedding there. The staff were so helpful. They made the whole day from the wedding to the meal and then to the evening reception go so smoothly. Would give them a higher score if I could. The facilities and accommodation were wonderful. If booking a wedding I would highly recommend itGOOGLE REVIEW
October 23rd, 2021
Staff and food excellent. Rooms clean and tidy though slightly dated. Spa slightly disappointing hot tub not working and children having swimming lessons in the pool x spa treatment was good x on the whole had a lovely time xxGOOGLE REVIEW
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