Thornton Hall Hotel & Spa, Exclusive Hire
Neston Road, Thornton Hough, Wirral, CH63 1JF
Capacity and Layout
- 20 - 50
Ratings & Reviews
July 1st, 2021
⭐⭐⭐⭐⭐ First time coming here yesterday & stayed one night with my partner. We were treated like royalty & all the staff were so friendly, professional & amazing! Massive shout out & compliments to the Chef at the restaurant! Loved everyone, every member who worked last night & this morning, the food was awesome! This place is so beautiful, historical, romantic & magical. I would highly recommend this to everyone. Thank you for the experience, definitely will be coming again.GOOGLE REVIEW
October 18th, 2021
Love this place...spa amazing, treatments fantastic. Been several times over last few months and always a delight ! Staff lovely and accommodating, we opted for dinner this time and the tapas on a Thurs night was incredible, huge portions and lovely quality! We will be back again in December!GOOGLE REVIEW
September 10th, 2021
Fantastic hotel and wedding venue. Staff are absolutely fantastic and really helpful. I would have gone 5 Stars but some tiny bits of the carpeting and some furniture need a face-lift, but considering this is just post pandemic, I think that's expected and I have every confidence that those bits will be fixed in quick time. Highly recommended.GOOGLE REVIEW
June 6th, 2021
Hotel was a little disappointing and confusing at the same time. The facilities at the hotel was great, the spa was nice they had a snow room which was the 1st I've seen in spas and hotels. The breakfast area was beautiful, clean and staff was very attentive. The bar and garden area looked beautiful and well kept. However when you first see the hotel it says 4 star, which again the facilities are up to 4 star rating however the room we had was just awful! We went back to reception and they said they couldn't help us as they were fully booked, which isn't the Staffs fault, it just made our stay feel very disappointing. Also upon check in, the receptionist asked me to pay £135 when I had already paid for the room in full for months, so explained to her and she looked a tad confused but then proceeds to still ask me for £50 deposit for my room, when if I've already paid for it in full I shouldn't need to pay for a deposit for anything. I got it back at the end of my stay and still waiting for it to show on my bank as it takes 3-5 working days. But I found that was unnecessary and uncomfortable to interact. I wouldn't stay at the hotel if your looking for a nice getaway stay at a nice hotel, you will be disappointed. Instead use it as a base to sleep if you plan to be out and about instead of being in the hotel. As you can see from the photos my room was not great, dirty which is unacceptable and the curtain was ripped.GOOGLE REVIEW
December 20th, 2020
We went here for a festive meal. The food was excellent and a good size portion. The terrace was warmer than I expected and very nicely decorated. All the starters were good and both the turkey and beef were excellent. Our only complaint is that we ordered a second round of drinks which never arrived. Would recommend.GOOGLE REVIEW
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