We paid for parking in full but still they sent us a penalty charge even though we had evidence we paid. Management refused to assist us with this which cost us a lot of money and time. Recommend you look somewhere else. Yes, it's a third-party company, but it's a company you chose and you are still responsible for how your subcontractor handles your business. You definitely have influence over who gets sent a ticket. You are the landowner. You were not coerced into signing a contract with them. The matter was resolved after we sent them a long letter, but we should not have been forced to waste time and energy dealing with the parking company. It should have been handled by the management. The hotel itself was nice but it takes just one nasty experience like this to ruin the whole thing.

I love it here. Staffs are very polite.Next to Wembley stadium, very close to parks and shopping centers.

Very nice place I lived there like a prensese

I love it! very busy though Oxford Circus was ok but here the ques every where no way we could shop no way.

There for a course bit disapointed theres not coffee or tea facilities