Lovely hotel, Staff were very accommodating, service was great and breakfast was also great. Bed was very comfortable and the room was spacious for a townhouse hotel. I would stay here again

I did not book this hotel, but was redirected there, my email message, from the Grange Clarendon due to Covid complications. However, when I arrived their system had not been updated to reflect the change. It took some time to very that I did indeed have a room there and was eventually give a key to my room. The room was large and comfortable. The phone rang to offer me a complimentary drinks voucher. The hotel is well appointed and has a lift. The complimentary continental breakfast was available from 7.00am and had a good variety of tasty cheeses, meats, eggs, fruits, cereals and croissants. Hot toast was also provided and provided a pleasant conclusion to my stay.

Reasonably priced accommodation for the area when visiting London and located not far from The British museum and other attractions. The staff are lovely and make you feel welcome, the place is kept very clean and tidy, comfortable beds in the rooms. Even the breakfast was beautifully cooked first thing in the morning, a little on the small side for the money but tasted very nice. These staff members really make the place and you guys are great. Thankyou.

Good location, close to the British Museum. Room 14 is in need of some care and attention due to warped paint on bathroom door and some warning signs of black mold developing, not to mention the bed giving me back pain upon waking up. Would argue that the hotel ought to be classed as 3 stars however, its simply not the calibre of hotel I would expect of a 4 star. Staff were professional but don't seem to communicate well internally as we were sent to our room (after the stated check-in time of 3pm) while housekeeping was still cleaning it, leading to us having to take our luggage with us for another couple of hours.

Brilliant little hotel. Nice continental breakfast with social distancing. Lovely staff. Our suite was fantastic.