A very comfortable stay. Room was near perfect (just the window was not sealed shut enough so street sounds were audible). I would definitely book again but request a room not on the street. But apart from that, the staff were lovely and helpful. Bed was lovely

It’s a great location for sure - I stepped off the train after a long journey and only a couple of minutes away from checking in… My only observation was that the shower screen made it difficult to get in, and the ironing board was a bit grubby. Overall, pretty good.

Location is perfect for all the local restaurants, eateries and shopping. And it's only about a two minute walk from New street station. Very convenient! I upgrades my room which was huge with a superking size bed and a rainfall shower. My friends double had a bath and a fridge and we had the usual tea, coffee, iron and hairdryer facilities. We had breakfast there, good selection but unfortunately ran out of salmon on the breakfast menu. The staff were all very nice indeed as well and very helpful. Definitely recommend!

I like the ambience of this hotel and the beds are comfortable and the shower was great. We were upgraded to a suite so had plenty of space. Would have given it a 5 but it was a bit cold in the room. It is an older hotel and it was a very cold night. We were plenty warm enough in bed thankfully.

Stayed here for a business conference that was also held here. Rooms were lovely, but view from the window can be hit and miss. The rooms did carry sound quite a bit, but given the age of the building it's to be expected. In the lottery draw of rooms I got a double which was a tight fit in the room but workable. Bed was very comfy and staff were lovely too. Catering was provided for event which was impeccable and the conference rooms we used were spacious and well put together. Definitely a good place to host a wedding too.