Booked an hour in the nets with the family. There are 5 skill settings but there really isn't anything to worry about. I played on the highest and walloped 75 off 54 balls. I'm no Chris Gayle, so if I can do that, everyone's got a chance! My wife and youngest played on the lowest setting, my eldest alternated between the medium ones. The only downside is that the screen showing the bowler running in is very faded and you can barely make him out. I had read concerning things about the staff in others' reviews which had put me off a bit, but I can honestly say the two ladies who served us were both very polite, friendly, and great at what they do. They set it up and explained properly what to do. Explained the difference in bats in terms of weight, and brought over a pitcher of water and glasses at the start. I like that you get a decent seating area with your net, so you can enjoy a good sit down when it's not your turn. You can order food and drink over. We didn't eat anything so can't comment on the food, just had a few drinks. Kids wanted a milkshake from the menu but it wasn't available. Wasn't a big deal though, they were happy with a soft drink instead. They also have a nice outdoor seating area with a canal view for before or after the nets. The most important thing, we all had a fantastic time and actually want to come back. Maybe we'll try to book 2 hours next time if we can, so I can get that century!