Very poor customer service. I definitely would not recommend Wilfred's restaurant. I didn't stay in a room, but after my experiences on Sunday 14th January in the restaurant I will never be returning to sample anything they may have to offer. Save your money and look around for a hotel or restaurant that appreciates your custom. There our loads of excellent hotels and restaurants around the area. Just give this one a wide birth.

Beautiful place. Gorgeous spa right next door to the hotel with lots of facilities. Absolutely delicious food 😋 The hotel is beautiful rooms warm and very comfortable. A fabulous buffet breakfast, and last but not least, the staff were wonderful and an absolute delight. Very welcoming, helpful, friendly, and just pretty amazing! First ever visit but would definitely go again. Loved it.

We stopped at the crow wood hotel and spa,which has been on our radar for quite a while and it was brilliant the concierge /front of house is fantastic and put you at ease instantly. Reception was amazing to book us in and keep our bags until we finished at the spa. The spa did not fail to impress we did not have any treatments,we had a lazy lunch our waitresses and waiters where equally fantastic. The hotel is very brilliant a credit to all the staff we met on our stay All in all a great days relaxing 5Stars

The visit was a tastier evening trying the hotels wedding meal options for my son's and future daughters wedding. The staff were very pleasant and helpful. The food was outstanding. Ample car parking and gardens are beautiful. Looking forward to staying overnight and seeing my son getting married in a superb hotel setting.